Ratings based on 379 Verified Reviews

4.5 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

nice accommodations

Posted Jun 28, 2017
Close to shopping and plenty of restaurants, located near Central Park great location convenient to all surrounding areas. Hotel staff extremely friendly.
3 out of 5
by Sandra

Hampton Inn Needs to Upgrade This Hotel Badly!

Posted Apr 15, 2017 on Hotels
My review is more about the company that owns the hotel than the staff because they were great. The hotel needs some updates badly. First, there's still smoking allowed in the hotel which means that even our non-smoking room was on a smoking floor. I'm allergic to it. Second, for the sake of your paying clients, upgrade the beds! The mattresses are terrible and I don't know what is up with that scratchy comforter, but you can find it at every Hampton Inn. Finally, the worst part, paying over $100 a night for a hotel that has NO fridge or microwave in the room and a TV that barely works. Also, spring for another waffle maker. 5 floors of people and one waffle maker. The wifi was tolerable, but it does drop occasionally and we were only there for a night, so it was mildly annoying. There was also construction right outside the hotel that was all night long. I'd stay there again, if I had to because of the location (it's close to everything), the staff, and that it was reasonably clean. Hampton Inn used to be a no-brainer when it came to our hotel stays, but over the years, it hasn't kept up with others and I definitely don't think they should be charging anything over $89 a night for it. I don't know how they have the 'Hilton' name on it or is it that Hilton doesn't care? Either lower your prices or fix your hotels up, but you can't do both forever. Customers notice.
3 out of 5
by A verified traveler

Nothing to brag about!

Posted Apr 15, 2017 on Hotels
It's a average hotel. I think it's over price. Cleanliness and housekeeping is excellent. Front desk receptionist I rate them below average. There is no tenacity on their personality. Breakfast is average. But the location is excellent easy access to local restaurant and stores.
5 out of 5
by John

This traveler left a rating score only Posted Apr 15, 2017 on Hotels
5 out of 5
by Joseph

This traveler left a rating score only Posted Apr 14, 2017 on Hotels
4 out of 5
by Richard

Posted Apr 12, 2017 on Hotels
Close to shopping and food. Room was small with low ceiling on top floor. Little noise on highway side.
5 out of 5
by Ruth

Great location of highway

Posted Apr 8, 2017 on Hotels
Wonderful staff,front desk people a 10.
3 out of 5
by Mary Jane

Posted Apr 3, 2017 on Hotels
I asked for a handicapped accessible room. I guess under their standards of "handicapped accessible," that means one hand bar in the bath tub/shower. Maybe the bad is on me. Perhaps I should have asked for a wheelchair accessible room. Semantics!! Everything else was good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect someover

Posted Apr 1, 2017
Pros: Great free breakfast
This hotel is the perfect someover for travelers passing through the area. It is quiet, very clean, and near several restaurants and historic sites.
4 out of 5
by Jerry

Adequate parking near front doors.

Posted Mar 30, 2017 on Hotels
Very nice staff. At our request they came back to clean the room after we left for our day's sightseeing.