Ratings based on 405 Verified Reviews

2.2 out of 5
28% of guests recommend
2.4 Room cleanliness
2.6 Service & staff
2.3 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from fayetteville nc

It was a good place for a temp stay

Posted Oct 16, 2017
We got there late around 2am and the lady was very understanding
Comment from Hotel Management
Oct 19, 2017 by Manager, Hotel Management
Thank you for the positive feedback following your recent stay at our hotel. Thanks for having taken the time to share your impressions of our hotel. Nothing is more rewarding for our team than knowing you enjoyed staying with us, as our passionate team strive for our guests’ satisfaction. Kind regards,
3 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Good room for the price

Posted Oct 9, 2017
My overall experience at this hotel was good. Only stayed about 8 hours for sleep but was not bad it had great water pressure for shower to get me back on road feeling refreshed and rested
Comment from Hotel Management
Oct 13, 2017 by Guest Relations Manager, Hotel Management
Knowing that you were entirely pleased with the accommodation and services during your quick stay at our hotel is another fine reference for our property. We thank you for sharing this lovely comment, we look forward to serving you again soon. Regards,
1 out of 5
by A verified traveler from fredricksberge va

Druggies

Posted Oct 6, 2017
Hotel doesnt service room and tells guests to take their trash to the dumpster them self. Day and night groups of drug users and sellers hanging out on the stair way my girlfriend would ask me to walk her to and from her car everytime she came to visit because she didnt feel safe with all the men starring. Police are always coming to bust someone. The building and rooms are falling apart and never cleaned. The stairs has empty beer cans and smells like urine.
Comment from Hotel Management
Oct 13, 2017 by Guest Relations Manager, Hotel Management
I am sorry for the experience you encountered, rest assured that we will be doing a thorough investigation regarding this matter. Know that your voice is important to us and that we are addressing these issues to improve upon the guest experience at our hotel.We hope that everything turned out alright and we are looking forward to seeing you again!
1 out of 5
by A verified traveler

A dump

Posted Sep 12, 2017
Room smelled. Horrible condition. Nice staff, but nothing special.
Comment from Hotel Management
Sep 19, 2017 by Manager, Hotel Management
We aprpeciate your time to complete your feedback of our hotel. Whilst this is not the feedback we strive for, please know that your review will not go unnoticed. Your feedback will be shared with our housekeeping department for reference and immediate attention.
2 out of 5
by A verified traveler from pa.

poor conditions

Posted Sep 4, 2017
Pros: nothing, should be closed for makeover.everything
Cons: everything
Location: o
walls wer.e cracked falling plaster roach present noisy. we only stayed because of late arrival due to traveling.
Comment from Hotel Management
Sep 7, 2017 by Brand Experience Team Member, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveler from Fredericksburg Virginia

Horrible to stay

Posted Aug 23, 2017
Dirty bathrooms missing tiles gaps in the wall water pressure horrible had to change rooms because front door locks would not work Front desk personnel have no idea how to take care of my reservations with Expedia television didn't work fell off the wall wires hanging
Comment from Hotel Management
Aug 29, 2017 by Manager, Hotel Management
I truly regret knowing that you were disappointed with the condition of the bathroom, water pressure and the oversight on the door lock. Your feedback will be called to the attention of concerned department for corrective measure. I hope we could have the opportunity to make up for the setback.
1 out of 5
by Jeffery

worst experience of my life

Posted Aug 8, 2017 on Hotels
first night we were eaten up by bed bugs [room 124] second night they sent us to room 207 infested with roaches then sent us to room 125 door was broken and black stuff smudged allover a pillow then they sent us to room 206 where we finally spent the night floor by bathroom door about to fall through I travel a lot the last two and a half years I have spent over 500 nights in hotels this is one of the worst experiences I have had
Comment from Hotel Management
Aug 11, 2017 by Guest Relations Manager, Hotel Management
We are disappointed to hear that we were not able to meet your expectations during your visit at our hotel. Cleanliness is something we strive to constantly improve and maintain so I was very concerned when reading your comments. Your feedback is escalated, our management will evaluate your concerns in order to address the issue/s and call the attention of concerned staff. Thank you for bringing your concerns to our attention.
1 out of 5
by Brandy

Don't Stay Here

Posted Jul 31, 2017 on Hotels
Sketchy and super gross, cigarette burns and stains on blankets, toilet seat was disgusting, room smelled musty, air conditioner needs to be cleaned, outside the door to the room smelled like someone went to the bathroom!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 9, 2017 on Hotels
2 out of 5
by A verified traveler from VA

Disappointing

Posted Jul 3, 2017
Pros: The water was hot.
Cons: The entire hotel could use an entire makeover, from the outside appearance of the facility to the inside of the rooms.
Location: The location was nearby several restaurants and shopping centers.
I have nothing against the Motel 6 Franchise because I have stayed at several Motel 6 in my lifetime, and I was not expecting a 5 star hotel. However, that Motel 6 considerably gives the Motel 6 franchise a ban name. The facility in general was very trashy. The staff was nice and pleasant, but seem lost for words when asked a question about a room or receiving a complain about something not working. There were roaches in the room, and all of the blankets on the bed had cigarette holes in them for a non-smoking room. The t.v. was constantly messing up and the remote partially worked.
Comment from Hotel Management
Jul 28, 2017 by Manager, Hotel Management
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We assure you that this issue will be investigated and addressed promptly to point out the areas where we can improve upon the guest experience. We hope to see you again someday and to transform your opinion of our hotel and service.