Ratings based on 334 Verified Reviews

4.0 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Spacious rooms!

Posted Dec 30, 2017
Hotel is a bit outdated but highly recommend because of the spacious rooms, swim pool, hot pool, steam room, and location. We booked 3 rooms and all on same floor. A bit far from one another but gave kids some distance to run around. Across is the Playhouse. Too bad, we miss the show. Staff are welcoming.
4 out of 5
Recommended
for Everyone
by A verified traveler from new brunswick

Posted Dec 30, 2017
Hotel was great. My booking through Expedia was a disaster. Luckily there were rooms left to book as Expedia did not book the hotel despite emails confirming my reservation.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
Very nice hotel, pool so nice and warm! Room very modern.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel, conveniently located downtown

Posted Oct 23, 2017
Pros: pool and hot tub, restaurant, stylish interior of lobby etc
Cons: room we were in are but out dated but hotel is in renovation process
Location: downtown so everything is nearby.
great stay. Staff was super friendly and helpful. Breakfast in restaurant was superb. View of St. Johns river was breath taking, especially in the morning with sun shining on it. From Hotel P you can directly go onto the trail that goes alongside the river. Very nice.
Comment from Hotel Management
Nov 8, 2017 by Scott - Guest Services Supervisor, Hotel Management
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Fredericton Lord Beaverbrook. We are greatly looking forward to the day when all of our guest rooms our renovated and we can provide each guest with a newly renovated room. I hope you will give us a chance by staying with us again when the renovation is complete. Again, thank you for sharing your comments.
4 out of 5
Recommended
for Everyone
by A verified traveler from NS

Heart of town location.

Posted Oct 20, 2017
Pros: Location, size of room, cleanliness.
Cons: Some of the bathroom fixtures could be better installed.
Location: It is located in the best possible location. The very centre of the city across from parliament buildings and the attractive river on the other side.
Very old upscale hotel, recently a major renovation. Renovation not completely finished but being well done.
Comment from Hotel Management
Nov 8, 2017 by Scott - Guest Services Supervisor, Hotel Management
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Fredericton Lord Beaverbrook. We strive to make each stay as pleasant and comfortable as possible and we will use your comments, such as the bathroom fixtures, to coach our team in order to provide a better experience in the future. Again, thank you for sharing your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to downtown

Posted Oct 14, 2017
Pros: Location and staff was very friendly.
Location: Picaroons Roundhouse is right across the river just over the walking bridge. We had a lovely bowl of soup and sandwich with a beer of course.
This hotel has a lot of history. Our room was I little dated but it was clean and I believe they are working on upgrading the rooms. Close to a very lovely walking trail and walking bridges. We travelled with a dog. The front staff was excellent, they even had a birthday card and treats for my dog. She turned two!
Comment from Hotel Management
Nov 8, 2017 by Scott - Guest Services Supervisor, Hotel Management
Thank you for taking time to share your recent experience at Crowne Plaza Fredericton Lord Beaverbrook. We are greatly looking forward to the day when all of our guest rooms our renovated and we can provide each guest with a newly renovated room. I hope you stay with us again when the renovation is complete. Again, thank you for sharing your comments.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice and close too downtown

Posted Sep 21, 2017
Was a great stay hotel was clean and comfy never got too try pool out next trip definitely stay here again nice and close too everything downtown
Comment from Hotel Management
Sep 25, 2017 by Scott - Guest Services Supervisor, Hotel Management
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Fredericton Lord Beaverbrook.
2 out of 5
by Andrew

Very dated, rooms need to be upgraded

Posted Sep 17, 2017 on Hotels
Rooms, hallways and elevators are very dated and so their age. Although there is a newer area of the hotel that apparently is much nicer. Room smelled of cigarette smoke - must of been a former smoking room (still reeks even though smoking rooms have been a thing of the past for a few years now). Room appeared clean but really need to be renovated for the pricing
Comment from Hotel Management
Sep 25, 2017
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Fredericton Lord Beaverbrook. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible and we will use your comments, such as the state of our rooms, to provide a better experience in the future. We are currently undergoing renovations and are greatly looking forward to the day when all of our guest rooms our renovated and we can provide each guest with a newly renovated room. I hope you will give us a chance by staying with us again when the renovation is complete, to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments.
5 out of 5
Recommended
for Everyone
by A verified traveler

Newly renovated rooms in a great location

Posted Sep 6, 2017
Newly renovated room was spacious, clean and very comfortable. Check-in was easy and pleasant. Location was great, close to excellent restaurants and bars.
Comment from Hotel Management
Sep 7, 2017 by Scott - Guest Services Supervisor, Hotel Management
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Fredericton Lord Beaverbrook. I am thrilled to hear that you are enjoying our newly renovated rooms. We are very pleased with the finished product, and look forward to the completion of the remaining guestrooms. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. Again, thank you for sharing your comments. We look forward to your next stay with us.
5 out of 5
by A verified traveler

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 7, 2017
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza Fredericton Lord Beaverbrook.