Love the courtyard where pool and hot tub were.
Posted Feb 5, 2017
Loved the courtyard where the pool and hot tub were. Check in was great, staff was wonderful. Room was not so great, very dated, we went for a swim came back and found a condom wrapper on the floor of our room and then found the top of the wrapper later wedged in by coat rack. Told front desk, the young fellow was very accommadating and offered us free breakfast or to change rooms. The day of checkout was a different story for the front desk, a young woman, I think her name was Melissa asked how our stay was and I told her find except for finding the condom wrapper, she was very how would you say, dry and said yes I heard about that and acted like she did not believe us, she was offensive I found. The other staff were nice. She definitely turned me off and really should take a course in Customer Service or take her off the front desk.