Arrived at hotel at 13:20. Lady at reception said I couldn't check in until 14:00, and that there was no early check in. So we waited until 13:50 to check in the lady still said "no". So when 14:00 came around I received the key to my room, and went upstairs to the room.
Upon entering the room I discovered the bed not even made and the rubbish hadn't been emptied.
I returned to reception, where I was told to wait again for housekeeping to make my room. Spoke to the manager who changed me to a room that was ready.