Ratings based on 53 Verified Reviews

3.5 out of 5
79% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 16, 2017
Special. Ok. Good. Staff excellent. Good room and location.
Comment from Hotel Management
Jul 23, 2017 by Sales & Marketing Manager, Hotel Management
Thank you very much we appreciate your comments and business.
3 out of 5
Recommended
for Everyone
by A verified traveler from atlanta

Hotel in center of island

Posted Jun 23, 2017
Clean hotel with some age and hurricane wear from recent years Nice people on staff and a great manager willing to make sure you have a good stay Close to Airport and port Price not bad for Bahamas
Comment from Hotel Management
Jul 23, 2017 by Sales & Marketing Manager, Hotel Management
Thank you very much for you comments and Business
3 out of 5
by A verified traveler

Old but clean

Posted Jun 23, 2017
Pros: Clean
Cons: Furniture, mattresses, limited menu
Hotel is old but clean with fresh guest room paint. Old furniture, especially the mattresses which leave a lot to desire in regards to comfort to be able to sleep.
Comment from Hotel Management
Jul 23, 2017 by Sales & Marketing Manager, Hotel Management
Thank you very much for your comments and Business.
4 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Problems checking in as Hotels.com confirmation was not held at the front desk. Hotel is acceptable but area around is run down though safe
4 out of 5
by A verified traveler

Convenience and clean

Posted Apr 17, 2017 on Hotels
Nice clean hotel. Will stay here again next time I am in Freeport.
4 out of 5
by Evelyn

Convienent with easy access

Posted Dec 31, 2016 on Hotels
My stay was good. The room however was small the bathroom shower experience was not a good one, but the customer service was great.
3 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
All praise to the hotel which had suffered damage during hurricane Matthew but had kept running
3 out of 5
by A verified traveler

Posted Jan 28, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
3 out of 5
by A verified traveler

Okay but.....

Posted Nov 23, 2015 on Hotels
We stayed here on our last night before heading back home. We thought it would be cheaper than the resort we stayed at and it was closer to the airport. They staff was fantastic and the room was decent BUT it was really lame to have to pay additional taxes (about 40 bucks) in addition to the hotels.com price plus the taxes that were added when we booked. The room total ended up being double the original price listed on hotels.com and the total cost doesn't go towards the rewards average because we had to pay when we got there. Rooms are clean. Bed was comfy. Tube tv but it worked. Wifi was wonky at times but it was free. Ac worked great. Close to downtown and the adjoining restaurant although empty was very good. Also there's a restaurant and convenience store across the street.
Comment from Hotel Management
Mar 1, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by Veronica from Miami, Fl

One night

Posted Jun 15, 2015 on Hotels
It was ok, the first room we had the air conditioning stopped working.. Once we were moved to another room it was ok just took a few minutes to cool off because they keep all the AC's off in each room.. The restaurant at the hotel was ok.. We came on a cruise so we had to get an extended stay which was $50.00 more..
Comment from Hotel Management
Apr 30, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!