Ratings based on 48 Verified Reviews

3.5 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
by Evelyn

Convienent with easy access

Posted Dec 31, 2016 on Hotels
My stay was good. The room however was small the bathroom shower experience was not a good one, but the customer service was great.
3 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
All praise to the hotel which had suffered damage during hurricane Matthew but had kept running
3 out of 5
by A verified traveler

Posted Jan 28, 2016 on Hotels
Comment from Hotel Management
Apr 30, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
3 out of 5
by A verified traveler

Okay but.....

Posted Nov 23, 2015 on Hotels
We stayed here on our last night before heading back home. We thought it would be cheaper than the resort we stayed at and it was closer to the airport. They staff was fantastic and the room was decent BUT it was really lame to have to pay additional taxes (about 40 bucks) in addition to the hotels.com price plus the taxes that were added when we booked. The room total ended up being double the original price listed on hotels.com and the total cost doesn't go towards the rewards average because we had to pay when we got there. Rooms are clean. Bed was comfy. Tube tv but it worked. Wifi was wonky at times but it was free. Ac worked great. Close to downtown and the adjoining restaurant although empty was very good. Also there's a restaurant and convenience store across the street.
Comment from Hotel Management
Mar 1, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by Veronica from Miami, Fl

One night

Posted Jun 15, 2015 on Hotels
It was ok, the first room we had the air conditioning stopped working.. Once we were moved to another room it was ok just took a few minutes to cool off because they keep all the AC's off in each room.. The restaurant at the hotel was ok.. We came on a cruise so we had to get an extended stay which was $50.00 more..
Comment from Hotel Management
Apr 30, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
2 out of 5
by aivar p.

not so good

Posted Dec 29, 2014 on Orbitz
just slept there, something bites me, not very clean, no good
2 out of 5
by A verified traveler

Over priced

Posted Nov 17, 2014 on Hotels
Very little hot water pressure in shower. Be careful of hotels.com as they add an extra $23 dollars to the price of the room for local taxes!!! Clean hotel, but over priced. I'm disappointed with www.Hotels.com for hiding the additional taxes. I couldnt cancel once i realized my mistake!
Comment from Hotel Management
Apr 30, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

A freeport resident pleased with the stay

Posted Nov 10, 2014
I chose this hotel mainly because of the price but i felt like i got more than my moneys worth. the elevator requires a hotel key to actually go up...nice security feature. the beds were comfy and it has a fridge.
Comment from Hotel Management
Mar 4, 2017 by Vernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback
4 out of 5
by Delvin from Major

Room comfortable but not impressed.

Posted Oct 24, 2014 on Hotels
Other than the problems with the internet in the room no other problems were encountered. I was moved to another room and the problem went away.
Comment from Hotel Management
Apr 30, 2016 by V ernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler

Fall Vacation.....2014

Posted Oct 14, 2014
Staff was great! Very safe and security was visible. There were down falls..... No live music as mentioned on the website. No bar for cocktails, restaurant did not have working air conditioning! No guest services such as massages, pedicure and manicure were offered!
Comment from Hotel Management
Feb 29, 2016 by Vernon, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback