Ratings based on 471 Verified Reviews

4.5 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bangor, Maine

Freeport Gem

Posted May 16, 2017 on Orbitz
This hotel is very convenient to shopping. The room was comfortable and clean. The staff were very friendly and helpful. Dominos is right nearby for a pizza fix in the evenings, and they even deliver to the hotel. I plan on staying here again in the fall.
5 out of 5
by Robert

Posted Apr 30, 2017 on Hotels
L.L. Bean shopping
4 out of 5
by Annette

This traveler left a rating score only Posted Apr 26, 2017 on Hotels
4 out of 5
by Barbara

This traveler left a rating score only Posted Apr 24, 2017 on Hotels
5 out of 5
by Heidi

This traveler left a rating score only Posted Apr 23, 2017 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 22, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from D

Great location, excellent staff. Comfortable bed.

Posted Apr 20, 2017
Expedia messed up! I booked two rooms. They only had 1 for us. The manager called Expedia. They were not helpful. After 45 minutes, luckily another guest had cancelled. The hotel was booked. I will never book with Expedia again. I will book directly with the hotel.
5 out of 5
by Brian

Posted Apr 10, 2017 on Hotels
A nice, clean hotel in a great town.
5 out of 5
by JoAnn

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
4 out of 5
by Laura e

Posted Apr 9, 2017 on Hotels
The only disappointment was that the pool and hot tub were closed for renovation. We wished that we'd be told that before booking. But otherwise, a lovely place and a great location. Very quiet.