Ratings based on 61 Verified Reviews

4.4 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice private peaceful resort.

Posted Mar 2, 2016
Pros: Remote location.
Cons: Maintenance.
Location: Not much to do nearby so be prepared to eat at the restaurants on site (which adds up)or stop at grocery store on the way to same to stock up a bit.
Nice place but state of the art gym is flat out wrong. Old equipment that has rarely seen maintenance it would seem. No tools to adjust the available bikes and they too seem like they see little maintenance. Tub didn't work. Don't get me wrong. Very nice place but seems they could use a maintenance person. Taking care of these type of things would make this the place you should not miss.
Comment from Hotel Management
Mar 17, 2016 by Resort Management, Hotel Management
Thank you so much for posting your comments and feedback from your recent stay at Old Bahama Bay – these are very useful for us and please be assured we will look into the situation at the fitness center. We hope we will be able to welcome you back very soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 31, 2015
Very far away any activities in Freeport but very nice.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 26, 2015
Had fun. Weather was great. Would go again. Been to this country before & for the money we had a nice time.
Comment from Hotel Management
Nov 11, 2015 by Resort Management, Hotel Management
We are delighted to hear that you had fun on your recent visit to Old Bahama Bay. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisville

Beautiful rooms close to beach

Posted Oct 19, 2015
We were there in low season so it was quiet and very relaxing. Staff were extremely friendly and helpful. Free use of paddle boards and kayaks was great. Beautiful location only drawback was,the seagrass which starts just several feet from the shoreline. We would return.
Comment from Hotel Management
Nov 12, 2015 by Resort Management, Hotel Management
Thank you for your recent visit and kind words about Old Bahama Bay. Just an FYI that the seagrass is an integral part of the local ecosystem acting as the nursery for many marine life species, which is why we do not remove very much of it. We are so pleased to hear that you would return to see us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 3, 2015
Very relaxing. Beautiful beach & great accomadations.
Comment from Hotel Management
Oct 12, 2015 by Resort Management, Hotel Management
Thank you for your kind review. We hope to be able to welcome you back to Old Bahama Bay very soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

So glad we found this place.

Posted Jun 8, 2015
Pros: The facilities are beautiful and rooms well appointed and very clean. Very peaceful and relaxing environment with amazing views and beach.
Location: using the hotel's complimentary beach equipment, relax at pool and beach, snorkeling at Paradise Cove/Deadmans Reef, conk salad at Shebo's in West End
On the other side of Grand Bahama Island from the airport but well worth the drive/ride. By crossing the island you are able to get a feel for the place/people/way of life that you wouldn't by staying near the airport. They have their own marina that caters to large boats (you can fuel your boat) complete with an air landing strip and it's own customs. By staying in West End (the name of the nearby settlement) - you feel like you're really getting away and having a proper break/vacation versus staying in a large touristy hotel. I can't say enough good things about the staff at this property and the beautiful facilities. The rooms are lovely with views of the ocean/beach/lush gardens and very clean and well appointed. You wake up in the morning to birds singing and can have breakfast and lunch at the beach. The staff bend over backwards to accommodate guests (from housekeeping to the front desk and everyone in between). The staff/management at the beach restaurant/bar (Tiki Bar and Restaurant) are amazing as well as the head of the events/tours and equipment area. These folks go way above and beyond to create an environment that is relaxing and where you feel at home and taken care of/pampered. They even worked with my fiance to create a surprise custom lobster dinner on the beach for my birthday that was truly magical! They are well traveled but know the island inside and out and will make sure you know the local places to go to fully appreciate the island. Amazing place.
Comment from Hotel Management
Jul 29, 2015 by Resort Management, Hotel Management
We are truly delighted to know that you enjoyed your stay with Old Bahama Bay so much. We are honored that you choose our little resort for your birthday. We hope to have you back with us for many more to come.
5 out of 5
Recommended
for Families
by A verified traveler

Great location to water.

Posted May 9, 2015
Great food, drinks. Service was excellent. The entire facility was very well kept and clean. All staff friendly and helpful.
5 out of 5
Recommended
for Families
by A verified traveler from Connecticut

Would gladly recommend this hotel

Posted Apr 22, 2015
Pros: The room was beautiful, large, and clean. Overall upkeep of the grounds was nice.
Cons: Service in the restaurant was slow. Anything more that could be done to control the sand fleas?
Location: Kind of a remote location, but navigating with a rental car to nearby stores and restaurants was fairly easy.
My husband and I spent 6 nights here in mid-April 2015, and were very pleased with this hotel. The employees were all very pleasant and helpful, our room was large, attractive, and very clean. The pool appeared to be in good condition, and the deck area, beach, and hotel grounds were also maintained nicely. The young lady at the activities desk was very friendly and informative. We had dinner twice at the restaurant, and while the meals were well prepared, the service seemed very slow, even accounting for being on "island time". One evening in particular, the kitchen seemed overwhelmed by the crowd. The wait staff, however, dealt with this well. I was not overly impressed by the menu, but as mentioned, everything we ordered was tasty. The grill at the beach was convenient, and we really enjoyed breakfasts and a couple of lunches there. The girly rum drinks were a generous size and delicious! It was nice having the bikes available, and we enjoyed a good ride one afternoon. We didn't use the kayaks and paddle boards, but lots of people were having fun with them, and it seemed like a good way for families to spend the day. Since this hotel also has a marina, there were lots of boaters there, so this made for an interesting mix of guests.
5 out of 5
Recommended
for Couples
by A verified traveler from Indiana

beach view

Posted Jan 10, 2015
We picked this resort as we wanted a nice, relaxing, out-of-the way vacation. It was perfect. The beach was beautiful, the water was smooth as glass. We enjoyed snorkeling, kayaking, paddle-boarding, and riding bike around the resort. Harold was a great resource of what to do and the best what to do it. The restaurants were just ok. The best food on the island was found at a little place run by Max and Rosalina called Native Outback Takeout, however, unfortunately the only way to get there is by taxi or renting a car.
4 out of 5
Recommended
for Everyone
by A verified traveler

Gorgeous location, really disappointing eating.

Posted Jan 3, 2015
Pros: Room, views, beach, grounds, atmosphere did NOT disappoint!
Cons: EVERYTHING about the food aspect--availability, quality, menu, service, dining room, etc. Details in the room cleanliness need to be addressed.
Location: Perfect if you like vacations where you are able to lay low and chill. Plenty of things to do onsite (snorkel, kayak, beach, etc), but no "night life
Great location, pristine beach (except for the no see ums, but worth the hassle of applying bug spray), gorgeous views, lovely and impressive room (Jr. Oceanfront Suite). However, anyone looking to indulge in dining options will be disappointed...they don't exist. You'll eat, but you'll be bored by the menu in two days (or one, if you're a foodie), frustrated by the really uncoordinated, almost untrained feel of the wait staff, and marveling at the lack of supplies (no steak, menu in the room not the same as in the restaurant, out of things). I don't know if it's a cultural difference, but most were very uninterested (appearing) in making the stay extraordinary. Very few instances of anyone engaging with us during any interactions. Mostly just "here you go" when being served or inquiring about amenities, usually without a smile. Not rude, however, just very standoffish feel. The food end of this place JUST DOES NOT match the beautiful, upscale feel of the rest of it and as you're essentially trapped at the outer end of the island with a very long drive to eat elsewhere, I'm really surprised they haven't responded to the many reviews about improving the dining because if they had a dining experience that even came close to the room and the area, this place would be UNBEATABLE, INCREDIBLE, AND EXTRAORDINARY instead of just good. I wouldn't hesitate to stay again if the dining was good...but an expensive vacation just isn't the right time to have daily disappointment. :(