I visited this resort on an excursion and LOVED the pool area. Fun water slide, grotto bar, sun lounge in the pool, lazy river, friendly people. My husband & I stayed at the resort (Marlin timeshare) and although we had a great time, there are several things they could do better.
Because it was a slow time at the resort, many activities and hours were not kept. My husband was really excited for the Thursday night bonfire that did not occur. This is nearly free for the resort and would have brought the guest out to enjoy. They did have the scheduled Sunday night bonfire (advertised as Thursday & Sunday nights) but we were on a flight home:(
They listed activities (also on a chalkboard) that did not occur and had activities that were not listed. If guests want to participate they need to know what's planned. My husband & I joined an unannounced poolside bingo game and really enjoyed it.
The gift shop across the street (Flamingo hotel) was supposed to open at 8am per the room info card but did not open until noon while we were there. Generally not an issue but this was the only place on property to get water, soft drinks, and snacks besides the bar or restaurant. Offering water and/or coffee in the lobby before/after these hours would have been really nice. There are no vending machines to get a beverage if the hotel areas aren't open. We had some great meals at the resort restaurant but that seems to depend on the staff for that meal.