Ratings based on 458 Verified Reviews

4.1 out of 5
73% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by scott

Posted Sep 19, 2017 on Hotels
Comment from Hotel Management
Oct 12, 2017
Sehr geehrter Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat. Wir würden uns sehr freuen Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Dorint Resort Team
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Comfortable country stay over but so close to city

Posted Sep 18, 2017
Pros: Room. Staff. Facilities. Surroundings. Food. Cleanliness. In fact all good.
Cons: Having a few English channels on the TV. Glass non-lockable door on en-suite, looks good but not at all soundproof or private. So a non transparent
Location: Good for walkers. Very near to Freiburg town centre. (7km)
Staff very friendly and helpful, room was so comfortable and clean. Mini bar in room. Hairdryer in bathroom. Had a small Juliet balcony. Food on site was a little on the pricey side but was excellent. There were singers every night as you ate your meal or having a drink at the bar. Would certainly recommend to friends. lovely walks from the hotel around the Black Forest.
Comment from Hotel Management
Sep 19, 2017 by Dorint-Team, Hotel Management
Dear guest, Thank you very much for the great evaluation of your stay in our hotel! We are hoping to welcome you soon again. Best regards, Your Dorint-Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Sep 9, 2017
We enjoyed our stay in this resort hotel in Freiburg. The rooms are clean. Friendly hotel staff. Very nice thermal pools next to hotel. Very quiet area.
Comment from Hotel Management
Sep 11, 2017 by Dorint-Team, Hotel Management
Dear guest, Thanks a lot for this great evaluation and your many words full of praise about your stay in our hotel. We are hoping to welcome you soon again. Best regards, Your Dorint-Team
4 out of 5
by A verified traveler

A good place for corporate groups.

Posted Sep 8, 2017
Pros: Friendly staff.
Cons: Menus
Location: 7 km from Ferienberg, so need transport obviously.
The accommodation was comfortable and staff very helpful. Probably a mistaken choice, though, as it seemed to cater better for corporate groups (which were present) than for the casual holiday visitor. No criticism of the hotel is intended in this, apart possibly from limited staffing in restaurant. Also Dinner Menu choice was rather limited and nor of the best quality.
4 out of 5
by Norman

Great hotel attached to great spa.

Posted Aug 31, 2017 on Hotels
Great hotel attached to great spa.
Comment from Hotel Management
Oct 29, 2017
Dear Guest, thank you for your warm words about our House. It is nice to hear, that you had a pleasant stay with us. Looking foward to see you again. your sincerely Ihr Team vom Gesundheitsresort
1 out of 5
by A verified traveler

Sucky hotel

Posted Aug 18, 2017 on Hotels
Room wasn't cleaned during our stay, pillows old and uncomfortable, spa services weren't working construction going on at 7 am , no healthy food options even though it was a health spa hotel, internet disconnected every half hour and you had to put all login details again. Overall a waste of money
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for relaxing

Posted Aug 17, 2017
I really liked the hotel, the location was great and good for relaxing , the hotel staff were really friendly except one gay who were so rude and not polite at all ( the african American who came at night shift) he came inside our room without permission also he talked to us in a very rude way telling us to leave the hotel !
Comment from Hotel Management
Aug 19, 2017 by Dorint-Team, Hotel Management
Dear guest, Thank you very much for this excellent evaluation as well as your many words full of praise. We are very glad to read that you had a great time with us. We apologize for the unpleasant confrontation with our colleague from the night shift.We have already had a conversation with him. We are looking forward to welcome you soon again! Best regards, Your Dorint-Team
3 out of 5
by A verified traveler

4 star ??? no air condition !

Posted Aug 13, 2017
The hotel is located in wonderful area However the bathroom has just glass sliding door (can not be locked - zero privacy) No air condition All facility are for additional cost (pool &spa) PRO: Location CON: No AC, no privacy
Comment from Hotel Management
Aug 14, 2017 by Dorint Team, Hotel Management
Dear guest, Thank you very much for the evaluation of your stay in our hotel. We are very pleased to read that you especially enjoyed our quiet location of the hotel. We can understand that there are a few days a year, which is quite warm in the rooms. We offer our guest a fan. Only our suites and public areas have air condion. We hope to welcome you back to our hotel for another occasion! Best regards, Your Dorint-Team
4 out of 5
Recommended
for Everyone
by A verified traveler

Great ambience

Posted Jul 25, 2017
Overall we really enjoyed our stay. The only two negatives were the wi-fi (slow and having to sign-in constantly), and that the room was very stuffy (which the staff did warn us about, however, we underestimated how hot it would truly get). The room itself was spacious, with nice amenities. Great escape, and wonderful been so close to the forest.
4 out of 5
by Jurgen

Posted Jul 21, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017
Sehr geehrter Gast, vielen Dank für Ihre positive Bewertung. Wir würden uns sehr freuen Sie bald wieder in unserem Hause begrüßen zu dürfen. Mit freundlichen Grüßen Ihr Dorint Team