Ratings based on 2,528 Verified Reviews

3.5 out of 5
72% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access and great places to eat close by.

Posted Sep 23, 2017
They have a kind receptionist Blanca. She is always cordial, and the others are nice as well.
Comment from Hotel Management
Sep 23, 2017 by Operations Manager, Hotel Management
Dear Guest, Thank you for staying with us and for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, California

Nice Hotel close to shopping and dining.

Posted Sep 18, 2017
I spent one night in this hotel. Our room was quiet, clean and comfortable. Staff was very friendly and helpful.
Comment from Hotel Management
Sep 18, 2017 by Opeartions Manager, Hotel Management
Dear April, Thank you for staying with us and for your feedback we look forward to seeing you again in any future stays.
4 out of 5
Recommended
for Everyone
by A verified traveler from detroit

Okay

Posted Sep 8, 2017
Close to the place I need to go. Convenient to restaurants
Comment from Hotel Management
Sep 9, 2017 by Sheri, Front Desk, Hotel Management
Thank you for staying with us! We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Valley

Discovered an affordable and well kept hotel.

Posted Sep 4, 2017
I was wrong to judge at first when searchibg. When I arrived at the room.I was surprised that for the price I had foubg a clean room and bedding.nice cold air and friendly staff.. Can't ask for more. Very satisfied.
Comment from Hotel Management
Sep 4, 2017 by Operations Manager, Hotel Management
Dear Phil, Thank You for staying with us and for such great feedback we hope to see you again soon in future stays.
3 out of 5
by A verified traveler

Overall meh and a little gross

Posted Sep 3, 2017
Cons: The elevator smelled of urine.
Location: There's a McDonalds right next to the hotel.
I ended up on the third floor with lots of bags. Taking the stairs would be difficult, but the elevator smelled strongly of urine. I also couldn't check in because the only attendant was on a smoke break. Of course, I couldn't tell and thought there was another lobby altogether and circled the hotel with my bags at 2am.
Comment from Hotel Management
Sep 6, 2017 by Operations Manager, Hotel Management
Dear Alyssa, Thank you for your feedback we are really sorry for any inconvenience we will make sure to correct our mistakes and we hope you will give us another chance.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay for vacation or work.

Posted Sep 2, 2017
I enjoyed my stay for the week at this hotel. I travel up to San Jose for work often and I just found a new hotel to stay at that won't bankrupt me. I stayed at many other affordable hotels before and I have to say this one is a cut above your typical 2 star hotels. The only problem I found was that the refrigerator was a bit loud when I went to bed. It made this weird Darth Vader breathing noise, but I solve that problem by just unplugging it. I will definitely stay here in the future.
Comment from Hotel Management
Sep 4, 2017 by Operations Manager, Hotel Management
Dear Guest, Thank your for staying with us and for your feedback .We apologize for the fridge being loud we will work on correcting the problem and we look forward to your future stays with us.
3 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver Canada

Reasonable hotel. Near the freeway.

Posted Aug 31, 2017
Reasonable rate for the purpose. Property is a bit run down. Could be better equipped. Sink was clogged. Room not suitably lighted. Tv not sharp. Parking not enough nearby. Needs better lighting for security purposes.
Comment from Hotel Management
Sep 2, 2017 by Operations Manger, Hotel Management
Dear Dave, Thank you for staying with us and for your feedback we apologize for any inconvenience and we hope you will give us another change.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing experience

Posted Aug 30, 2017
Hotel was very clean. The staff was very friendly and accommodating. Thank you, this was the second stay for me here and both times have been excellent. Blanca was extremely nice.
Comment from Hotel Management
Aug 31, 2017 by Sheri, Front Desk, Hotel Management
Dear Guest, Thank you for staying with us and for your positive feedback!
3 out of 5
by A verified traveler

dumb rules

Posted Aug 27, 2017
Pros: location
they charge you a $100 security deposit at the time you check in. They do this just in case you thrash the room, but then they give it back to you when you check out, but they don't check the room when you check out to make sure everything is in good order. I think they invest the 100 dollars in a short term investment and make extra money off you.
Comment from Hotel Management
Aug 29, 2017 by operations Manager, Hotel Management
Dear Guest, Thank you for your feedback we are sorry for any inconvenience and to make it clear we do not invest your money that is our policy sorry if it bothers you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Affordable and nice hotel in a decent location

Posted Aug 25, 2017
This is a pretty decent hotel in a nice location. The staff are friendly and quite informative. The room is very clean and it has the basic amenities for a very affordable price.
Comment from Hotel Management
Aug 26, 2017 by Operations Manager, Hotel Management
Dear Guest, Thank you for staying with us and for your feedback we hope to see you again in future stays.