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Overall I liked the hotel although a few things I didn't like: -checking in; two trainees were at the counter and had difficulties with the check in process -don't really like having to take an elevator to the 11th floor to check in and then a different elevator to access room on 18th floor-was confusing ...
Very nice place. Would return if we ever visit New Orleans again.
Only stayed one night but perfect for walking the French Quarter only a block from the famous Bourbon street. Staff are super helpful with anything you need. Hotel is old and well kept bed really comfortable and the noise level was great if you wanted to sleep early, we were at the left back no view ...
Positives : great location - close to everything; nice modern design; friendly front desk. Negatives: during a 4-night stay the staff NEVER cleaned the room, hardly made the beds, never got the right # of towels, female bartender could be a little friendlier.
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