After 15 hour drive from Washington"
Posted Oct 10, 2016
The motel was out of power. Total darkness. Two staff members , a housekeeper and office member were outside on their phones. As we asked if it was possible to still check in, they barely looked up from their phones, and said no' there's knowbody here to check you in, and no power. There were many people already there as guests and hanging around outside. We booked through Expedia " two hours on hold and being transferred from person to person with promises of resolve or relocation to another motel, nothing was done. Not even a refund.