Very late check in
Posted Sep 14, 2016
After a very long drive, we called to confirm checkin time, 3:00 pm. We arrived at 4:15, and needed to shower, dress and attend a 5:00 event. Upon arrival, we were told our room wasn't ready. It needed towels. We said no problem, could we take our bags up and sit by the pool. The answer was no and they couldn't tell us how long the wait would be. They would call us when it was ready. We kept saying we needed to have some kind of idea as we had a tight schedule. Nothing! A half hour later we got the call. This was so inconvenient! Other than that, and we are pretty easy going!