Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.7 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 30, 2015
I was on R & R and it was a quiet place to catch up on rest. Everything was perfect! Friendly, helpful staff; comfortable room, great price, everything I needed.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sacramento, CA

Comfortable & Welcoming!

Posted Aug 17, 2015
A nice haven in Fresno. Safe spot, convenient. Staff is great, felt welcomed, they were available for requests. Great room, great facilities. Enjoyed the swimming pool and outdoor spa. Didn't have time for the gym but happy it was available. Lots of comforts. Would stay again.
2 out of 5
by A verified traveler from boston

Poor customer service.

Posted Aug 16, 2015
Pros: Location Clean Restaurant wait staff and chef very talented
Cons: Better management of staff to improve problem solving skills.
Location: Farmers markets Hiking Shopping
We used this hotel as a base before and after a hiking trip to Kings Canyon National Park. During our second weekend at the hotel we encountered several odd exchanges with the front desk staff. Around 2 a.m. An alarm sounded in our room. It was an intermittent buzzing alarm which woke me but not my husband. I searched the room but was unable to find the source. The alarm continued off an on for a while but I eventually fell back to sleep. We were awoken at around 8:30 to the phone ringing. The phone rang four times and when we picked up the phone the person (found out later it was the front desk staff) had hung up. Then around 9:30 there was a knock on our door. Maintainance staff stating that a fire alarm was going off in our room. We told them nothing was alarming and they left. My husband spoke with the front desk staff and asked to have our room changed. After several requests we were moved to another room. The hotel has a nicely equipped laundry room. We ran into problems again when we didn't have the quarters needed to run the machines. The front desk staff told us that they couldn't make change for us until the manager came in at midnight and that we should try the liquor store down the street. The hotel was also completely out of regular coffee packets for the rooms. When we suggested that maybe someone could run out and buy a case we were told where the nearest big box store was if we wanted to buy some.
5 out of 5
Recommended
for Everyone
by A verified traveler from Clovis, CA

Who would have thought?!

Posted Jul 30, 2015
Pros: Adjustable bed, staff, cleanliness.
What a gem in Clovis, California. Great staff. Very friendly and capable. Especially Gino in the bar/restaurant. Also loved the adjustable bed in the room. Probably the best night's sleep in a hotel room in a long time, including some very high end luxury hotels and resorts. Will look for Hilton Garden Inns in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Riverside County, Calif.

Posted Jul 17, 2015
Pros: Very hospitable. See above remarks.
Cons: A complementary breakfast would be even nicer.
Location: The historical town of Clovis is very interesting and a leisurely place to visit. There are also plenty of nice places to eat, etc.
The hotel is clean and comfortable, presents well which was pleasing to us as visitors. We appreciated the friendly initial greeting and assistance we received when we registered. It was a nice place to reunite with family and friends in your attractive lounging areas.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2015
Perfect for my family and our stay in the area. We were quite late checking in but the staff at the front desk was very accommodating
4 out of 5
Recommended
for Everyone
by A verified traveler

My hotel experiance

Posted Jun 15, 2015
Pros: Everything except the beds
Cons: comfort of the beds
Everything about this stay was great except one thing, the beds were way to firm
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles

Nice hotel in a good area!

Posted Jun 5, 2015
Check-in was quick and accommodations were great..
5 out of 5
Recommended
for Getaway With Friends
by David from San Luis Obispo, CA

BEST FOR THE BUCK

Posted May 30, 2015 on Hotels
Pleasantly surprised. This hotel presented the perfect HQ for my visit to the Valley at a price that was very reasonable. Beautifully appointed, very new, xln't accommodations (including a fridge in the room as well as a desk), firm comfortable bed. Complimentary internet access too.
4 out of 5
Recommended
for Couples
by Thomas from Austria

gutes Hotel, waren sehr zufrieden !!

Posted May 28, 2015 on Hotels
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