Very disappointing stay!
Posted Jul 5, 2016 on Hotels
-check in girl was nice but found nothing more positively, not sure why this hotel got so much good reviews, are they legit?
-no fan in the bath room, lock doesn't work properly!
-the entire room is pretty humid.
-don't feel that the bed sheets are clean, very rough and old! My kids have got bed bugs bite there. We have stayed in other Holiday Inn many times previously and this time is the worst.
-have booked 2 rooms with 1 credit card to secure the room, at time of check-in, I was told that both room are being charged under my credit card already. So my friend provided her credit card for the accidentally deposit only (we were told so) but ended up, she got charged for the room while I was being charged for 2 rooms!! They have messy system and seems like the front desk nice lady didn't know what she is supposed to do!! I will still need to dispute this extra charges with the hotel. Disappointing stay!