Ratings based on 415 Verified Reviews

4.2 out of 5
86% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2018
Cons: I would like if hotel can start the breakfast a little earlier. 7:00am is a little late and too many people come down at the same time.
Rooms were clean and spacious. Nice location, few restaurants in walking distance.
3 out of 5
Recommended
for Everyone
by A verified traveler

shower was only issue, but great breakfast

Posted Mar 25, 2018
Room was nice, breakfast was good. But the shower was a bit scary, had mold in corners and the shower water was really low, couldn't wait to get out of the shower.
Comment from Hotel Management
Mar 30, 2018 by sd, Hotel Management
Thank You for taking the time to share your experience. I apologize for the condition of the shower.This is not a normal experience. I hope you will stay with us again in the near future.
2 out of 5
by A verified traveler

Decent hotel

Posted Feb 12, 2018
The tv didn’t work, the bathroom was not clean, the hot water wasn’t hot
Comment from Hotel Management
Feb 21, 2018 by SD, Hotel Management
I would like to start by apologizing to you for the inconveniences you faced during your stay. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Seaside, Ca

Nice hotel near shopping, restaurants, & theatre

Posted Feb 4, 2018
A great place to stay with your family. There’s lots of family friendly things to do nearby.
Comment from Hotel Management
Feb 26, 2018 by sd, Hotel Management
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler

Always came stay there.. great staff

Posted Jan 19, 2018
Pros: The staff...breakfast is awesome.. love the afternoon cookies!
Cons: Nothing except for the enforcement of not smoking pot in and around the entrances.
Location: Visited daughter
Great stay as always... need to keep people from smoking pot in and around the entrance.
Comment from Hotel Management
Jan 23, 2018 by SD, Hotel Management
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
4 out of 5
by A verified traveler

Posted Jan 14, 2018 on Hotels
Comment from Hotel Management
Jan 23, 2018 by sd, Hotel Management
Thank You for your recent stay. We hope you enjoyed your stay.
5 out of 5
by rene

Posted Jan 7, 2018 on Hotels
Comment from Hotel Management
Jan 23, 2018 by sd, Hotel Management
Thank You for choosing to stay with us. We hope to Welcome you back soon.
3 out of 5
by A verified traveler

Posted Jan 2, 2018
our house keeper was real nice. however the truck next to mine was broken into. we had new beds...very good sleep
Comment from Hotel Management
Jan 3, 2018 by sd, Hotel Management
Thank You for your recent stay. I am pleased you enjoyed your nights sleep. I apologize the car next to yours was broken into, this is not normal for our location. We hope to Greet you again when your travels brings you to Fresno.
5 out of 5
by A verified traveler

Posted Jan 2, 2018 on Hotels
Comment from Hotel Management
Jan 4, 2018 by sd, Hotel Management
Thank You for your recent stay. We hope you enjoyed your time with us.
5 out of 5
by Cynthia

Posted Dec 31, 2017 on Hotels
Great hotel for a short visit. Pleasant and helpful staff. Located close to restaurants and shops. The air conditioning/heating unit was too challenging to change the temp. It was too hot at night and we had to open the window and the outside noise came into the room. It would be better if each customer could chose their own comfortable temp easily.
Comment from Hotel Management
Jan 4, 2018 by sd, Hotel Management
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.