Ratings based on 570 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted Oct 20, 2019
Comment from Hotel Management
Oct 21, 2019 by sd, Hotel Management
Thank You for staying with us. We hope everything was to your satisfaction.
1 out of 5
by A verified traveler from Chico, CA

Posted Oct 19, 2019
Two different room. Heaters worked in neither. I think they plan it that way hoping people don’t complain.
Comment from Hotel Management
Oct 21, 2019 by sd, Hotel Management
I sincerely apologize for the experience you encountered with the heater not working, Our maintenance team is working diligently to ensure this will not occur again.
5 out of 5
by A verified traveler

Posted Oct 9, 2019
Good place, if i go to fresno again this will be my spot
Comment from Hotel Management
Oct 9, 2019 by sd, Hotel Management
We Thank You for staying with us. We are thrilled to see you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Sep 28, 2019
It was a really great stay. Loved the new walk in showers without the tub. The lighting in the bathroom was not good not bright enough to put on makeup.
Comment from Hotel Management
Sep 30, 2019 by sd, Hotel Management
Thank You for sharing your experience. We are happy to see you liked our newly renovated walk in showers. I have shared your feedback on the lighting with our renovation team. We hope to welcome you back soon.
5 out of 5
by A verified traveler from Tulare

Posted Sep 25, 2019
Quiet, clean, safe place to stay. Close to freeway and shopping and restaurants
Comment from Hotel Management
Sep 25, 2019 by sd, Hotel Management
We are so happy to see you enjoyed your stay with us. We eagerly await your next stay with us.
5 out of 5
by A verified traveler

Posted Sep 22, 2019
Comment from Hotel Management
Sep 23, 2019 by sd, Hotel Management
We are happy to see you enjoyed your time with us. We hope to have you stay with us again soon.
4 out of 5
by A verified traveler from Los Angeles

Posted Sep 17, 2019
Likes: clean, quiet, convenient. Comfortable bed, good air conditioning. Good price. Dislikes: took at least 5 minutes for shower water to warm up Door card reader was not working-took at least 20 tries to open the door on my second night (I took card to front desk to be re-activated first, after trying a few times (thought they inadvertently deactivated a night early), but that was not the issue-still took >20 swipes until it finally opened. Neutral: I did not use the fitness center but looked at it - very small, three pieces of equipment. I did not have a chance to try the complimentary breakfast as I was visiting relatives and eating out, but this would good for business travelers to have.
Comment from Hotel Management
Sep 17, 2019 by sd, Hotel Management
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
5 out of 5
by A verified traveler from Sierra Madre

Posted Sep 9, 2019
The staff went out of their way to accommodate us. It was a very enjoyable stay
Comment from Hotel Management
Sep 10, 2019 by sd, Hotel Management
Customer service is everything to us, and it’s made my day to hear you had such a pleasant stay.
2 out of 5
by A verified traveler

Posted Sep 7, 2019
Comment from Hotel Management
Sep 9, 2019 by sd, Hotel Management
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
5 out of 5
by A verified traveler

Posted Sep 6, 2019
Comment from Hotel Management
Sep 6, 2019 by sd, Hotel Management
We are happy to see you enjoyed your stay with us. We hope to see you again.