Exterior

Reviews of Holiday Inn Express Madera - Yosemite Park Area, an IHG Hotel

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 462 reviews" "
Rating 8 - Good. 131 out of 462 reviews" "
Rating 6 - Okay. 36 out of 462 reviews" "
Rating 4 - Poor. 21 out of 462 reviews" "
Rating 2 - Terrible. 13 out of 462 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Right nice
Stayed 1 night in Mar 2024
Response from Stefani M on Mar 19, 2024
We are delighted to know your experience was quite enjoyable! We look forward to your return in the future!

10/10 Excellent

pamela safrit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location and accommodations were excellent for our trip. It was within a 2 1/2 hr drove from the areas we visited which included Yosemite national park/Sequoia national park/Monterey/Pebble Beach/San Francisco. Staff were amazing and friendly and the breakfast was very good and started our adventures daily
Stayed 5 nights in Feb 2024

10/10 Excellent

Lisandra

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is nice and clean for a quick overnight stay. Walls are thin so you can hear a lot of noise. Other than that, it’s great!
Stayed 1 night in Jan 2024

10/10 Excellent

Izac

Liked: Staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jan 2024

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly staff. I would definitely stay here again.

10/10 Excellent

Alyssa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly, and accomidating. A cleaning staff member when out of their way to find us towels for the pool. Kitchen staff all said good morning, and let us stay a little later in the dinning area even after they closed. Property/room were clean, eveything worked well, bed was comfortable, hot tub and pool were great! Absolutely wpuld stay again!
Stayed 1 night in Jan 2024

10/10 Excellent

Sia

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer services and cleanliness.
Stayed 1 night in Dec 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was a short distance from family gatherings. It was conveniently located next to a freeway entrance. The bathroom toilet was not functioning properly. It seemed like it was clogged somewhere along the line. The bathroom sink drained very slowly. The heating system blew cold air most of the time, so we kept it turned off. The breakfast was delicious.
Stayed 3 nights in Nov 2023

2/10 Terrible

cerissa

Stayed 1 night in Nov 2023

8/10 Good

Ricardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was very nice time at the hotel, thank you.
Stayed 2 nights in Oct 2023

10/10 Excellent

BARBARA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The website said it had a bar but it did not. That was very disappointing as that was why we chose to stay there. Please update the hotel info since there is no bar or lounge.
Stayed 1 night in Oct 2023

4/10 Poor

LETICIA

Traveled with family and small children
I was booked for a suite with 2 beds and a couch and got a room with 1 king bed only. Had to go out and buy an inflatable mattress.
Stayed 1 night in Oct 2023

6/10 Okay

Jane

Traveled with partner
Check in staff was less than pleasant, toilet seat was coming off the toilet, went to breakfast to be told they were out of a number of things with 30 minutes left to closing.
Stayed 1 night in Oct 2023

8/10 Good

Allyson

Liked: Cleanliness
It was fine
Stayed 2 nights in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities
Few things in area open late, clean but pool and jacuzzi closed. Area a bit run down but overall a secure clean place in Madera that is JUST off the freeway. 5 stars for excellent staff. 4.5 for overall really.
Stayed 1 night in Oct 2023

8/10 Good

Terry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
The property was clean. Staff was very helpful and nice. Lighting in bathroom could have been a little brighter but other than that I had a very pleasant stay
Stayed 1 night in Sep 2023

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Linabeth

Stayed 2 nights in Sep 2023

10/10 Excellent

Onidia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly exelente customer service.
Stayed 1 night in Sep 2023

10/10 Excellent

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay! Would totally recommend this hotel. Clean, nice staff, comfortable, was close to the event we were attending.
Stayed 1 night in Aug 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
clean pool. friendly staff.
Stayed 2 nights in Aug 2023

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds comfortable
Stayed 1 night in Aug 2023

10/10 Excellent

Brittany

Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very good.
Stayed 1 night in Aug 2023

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice rooms! Would stay here again.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Malek

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel when I visit my family in Madera. The hotel itself is clean nice little pool, cozy rooms, friendly staff. The location is also conveniently right off the exit, across from a Starbucks and less than five minutes away from a shopping plaza.
Stayed 1 night in Jul 2023

10/10 Excellent

Faythe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

chelz

The sheets in our room where not clean. Looked like someone ate Cheetos in bed and sheet where not changed.
Stayed 1 night in Jun 2023

10/10 Excellent

Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very courteous and helpful. Breakfast was excellent and about as easy and pleasant as anywhere we have stayed.
Stayed 1 night in Jun 2023

10/10 Excellent

Irms

Stayed 1 night in Jun 2023

10/10 Excellent

Richard, Corona

Stayed 1 night in Jun 2023

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Maria

Stayed 1 night in Apr 2023

4/10 Poor

Jason

Traveled with partner
Liked: Amenities
Disliked: Cleanliness
No hot water. Upgraded us to a larger room free of charge. But the room was not super clean. Would have much rather been able to receive a credit on another stay or something as we were only there for less than 11 hours.
Stayed 1 night in Apr 2023

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, accomodating and efficient. Very comfortable and good location
Stayed 2 nights in Apr 2023

8/10 Good

Joan

Stayed 1 night in Apr 2023

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our visit.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and helpful. We drove in from out of time and they were able to accommodate and check us in early.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

6/10 Okay

Roberto

Stayed 1 night in Feb 2023

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, neat and comfortable. From the lobby to the room. Lobby had e-amenities, tv, seating. Breakfast was good and constantly maintained by pleasant staff.
Stayed 1 night in Feb 2023