Ratings based on 288 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, Ca

Nice hotel in a quite setting!!?

Posted Jan 22, 2016
Pros: Good location. Close to everything. It was nice that it had a full size fridge and a dishwasher.
Cons: The bedsheets were thin and cheap and the comforter was to smooth and kept sliding of the bed.
The hotel was very well maintained inside and out. Nice comfortable suites.
Comment from Hotel Management
Jan 28, 2016 by Steve A, Hotel Management
Thank you for your valuable feedback and the great score! I do apologize for the bed sheets and assure you we try to replace them prior to their reaching this condition. Thanks again!
4 out of 5
Recommended
for Everyone
by A verified traveler from california

Best breakfast

Posted Jan 1, 2016
We stayed for two night. I was amazed at the extensive choices offered for the free included breakfast. Anxiously hurrying down to eat the ne dr morning.......Surprise! A totally new menu. Yummy.
Comment from Hotel Management
Jan 4, 2016 by Steve A, Hotel Management
Thank you for your feedback. We are proud of our breakfast service and appreciate the kind words. I'll pass it on to our staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from orange county, ca

dining experience

Posted Dec 31, 2015
The lady that services the dining room for the hotel is the sweetest and kindest soul u will ever meet. We specifically come to this hotel whenever we r in town bc of her. She even gave my 2 kids a to go package of goodies and crayons. She worked extra hard for us and always with a genuine smile. She deserved every tip we gave her.
Comment from Hotel Management
Jan 4, 2016 by Steve A, Hotel Management
Wow! Thank you so much and I will pass this fantastic feedback on at our staff huddle this morning. Thanks for staying with us!
3 out of 5
by A verified traveler from Clovis, Ca

Decent hotel, but very noisy

Posted Dec 30, 2015
The room was decent, clean and spacious. However the windows didn't seem to jeep much noise out, the hotel is located right off a busy street and you could hear each passing car as if you were outside. And there was a lot of running and stomping around from the above floors.
Comment from Hotel Management
Dec 31, 2015 by Steve A, Hotel Management
Thank you very much for your feedback. I am sorry to hear that you experienced noise issues during your stay. I hope you'll give us another try next time you're in town and we find you a room away from the street.
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to family

Posted Dec 15, 2015
Pros: Our suite had a bedroom door, so you could not hear people talking in the hallway as they passed.
Location: Restaurants, shopping, and movie theaters were close by.
The staff-everyone who worked there made our stay a pleasure. ~Lovey place to stay!
Comment from Hotel Management
Dec 16, 2015 by Steve A, Hotel Management
Thank you so much! We just love hearing these great reviews and appreciate your taking the time to review our hotel!
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice

Posted Dec 1, 2015
Pros: Staff
Cons: Breakfast was just OK
I've stayed at a lot of hotels in Fresno. This is a good one. Great staff. Will stay here again.
Comment from Hotel Management
Dec 1, 2015 by Steve, Hotel Management
Thank you so much for the kind words, it makes us very proud! Please come see us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

2nd time around.

Posted Nov 27, 2015
Awesome! Great food. Clean. Comfy. Shout out to Luis from maintenance and Marianne in housekeeping. Thank you both for helping us with our needs.
Comment from Hotel Management
Dec 1, 2015 by Steve, Hotel Management
Thank you so much! We will celebrate Luis and Marianne at our "Huddle" tomorrow. We appreciate your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island NY

Close to airport and free transportation

Posted Nov 4, 2015
Great breakfast- nice suite-two bed rooms- two full bathrooms- kitchen and living room- plenty of space
Comment from Hotel Management
Nov 13, 2015 by Steve, Hotel Management
Thank you for the kind words and great review! We are very happy that you enjoyed your stay with us and hope to see you again.
4 out of 5
Recommended
for Families
by Denise

Posted Oct 23, 2015 on Hotels
Requested a non-smoking room but given a smoking room. Not happy about that. Otherwise, staff and hotel were great.
Comment from Hotel Management
Jan 9, 2016 by Steve, Hotel Management
Thank you for your response and I apologize for the smoking room you received. We are currently converting the last couple of of our smoking rooms to non-smoking and will be all non-smoking by the end of November.
4 out of 5
Recommended
for Couples
by A verified traveler

OK place to stay

Posted Oct 21, 2015 on Hotels
Room was basically nice and clean but mattress sloped significantly to sides and that was unpleasant, loud traffic noises in early am, too.
Comment from Hotel Management
Jan 9, 2016 by Steve, Hotel Management
Thank you for taking the time to post your comments. We strive to keep all of our beds in good condition and replace when needed and this feedback will be valuable in helping us improve.