Posted Mar 14, 2017
While we thought our rental car was parked in a safe well lit space, apparently not. Our registration tag was stolen off our license plate. So frustrating, this was my home town we were visiting. The crime rate is horrible. The hotel needs updating, especially mattresses. We left for the morning and in returning later in the afternoon our room was still not made up. The housekeeper knocked at our door and informed us this was the last room they had to clean could we leave.
Comment from Hotel Management
Mar 16, 2017 by Helder P., GM, Hotel Management
We appreciate your taking the time to post your comments about your stay. I am sorry that your registration tags were stolen, and we also share your frustration with the illegal activity. I will contact the Tulare PD to make sure they are aware of this situation. I also want to apologize for the late service but we were sold out the night before. We hope to see you again and I will make sure that your experience will be a memorable one. We are here for you.