Ratings based on 257 Verified Reviews

3.1 out of 5
60% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Jun 27, 2017 on Hotels
shabby not that clean. water coming from ceiling vent into toilet. reported to front desk who did nothing. water stopped but they could have offered me a different room. at least it was on the ground floor as requested.
Comment from Hotel Management
Jul 6, 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
4 out of 5
by John

Posted Jun 25, 2017 on Hotels
Comment from Hotel Management
Jul 6, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
2 out of 5
by Rex

Don't stay here

Posted Jun 23, 2017 on Hotels
Floor has not been cleaned in ages! Our socks were black. Dead bugs on floor & in granddaughter's bed.
Comment from Hotel Management
Jun 26, 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
2 out of 5
by kathleen

Really put me off Motel 6's.

Posted Jun 19, 2017 on Hotels
It didnt seem like the bedding was clean and the whole room didnt have a fresh and clean feel or look to it. Plus i inadvertently dropped the remote. That is I laid it on a chair and it slid off to the floor and a cockroach ran out of it and went under the desk!
Comment from Hotel Management
Jun 21, 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
3 out of 5
by Brenda

Second disappointing Motel 6 on this vacation!

Posted Jun 13, 2017 on Hotels
Did not have continental breakfast,any charging station's & a fee for Wi-Fi, no hairdryer or coffee in room.
Comment from Hotel Management
Jun 15, 2017
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued; and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
4 out of 5
by Tananarive

Posted Jun 5, 2017 on Hotels
Comment from Hotel Management
Jun 15, 2017
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued; and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
5 out of 5
by Jesus

Great

Posted Jun 2, 2017 on Hotels
Great
Comment from Hotel Management
Jun 7, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
4 out of 5
by Rod

Posted May 27, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
1 out of 5
by A verified traveler

Posted May 15, 2017 on Hotels
Comment from Hotel Management
Jun 7, 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
2 out of 5
by A verified traveler from los angeles

We will not return.

Posted May 11, 2017
Pros: The front desk was responsive when we reported the pillow and sheet problems.
Cons: They need a new cleaning crew. They need to also update damaged furnitures.
We stayed here after visiting Sequoia National Park to continue on to the Bay Area in the morning so we were not looking for anything fancy just clean and efficient. We have stayed in another Motel 6 recently when we went skiing and was very pleasantly surprised on how nice and clean the room was. In viewing the Expedia photos of the Fresno rooms, the interior looked older but similar to the Motel 6 in the mountains so I did not think twice. We were very disappointed when we checked in as the bed may have looked freshly made but the sheets and pillow cases were not changed from the previous occupants. They actually had stains on them!!! These are not hard to see stains, too!!! Gross!!! A Credit to the front desk, though, she promptly brought replacements for the items while profusely apologizing. I also discovered later that night that the toilet bowl was also filthy. It is not immediately obvious but I discovered this when I happened to look in that direction when I stooped to fix my sandals. Unbelievable!! The chair's upholstery is very old and badly stained. Given the record so far of this place, we did not want to touch it much less sit on it. Not only will we not stay here again, but I will be even more cautious and seriously scrutinize future places we pick.
Comment from Hotel Management
Jun 7, 2017 by Pat, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team