Ratings based on 257 Verified Reviews

3.1 out of 5
60% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Los Angeles, CA

There are better.

Posted Nov 24, 2017
Staff is nice. Conditions of hotel are not satisfactory. Pillows have lumps. Mattress was hard. Sheets stink and are extremely thin. Not happy with the stay but staff is nice.
Comment from Hotel Management
Nov 30, 2017 by Brand Experience Team, Hotel Management
Dear Jess, Thank you for taking the time to share your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the bed comfort issues you describe. We encourage you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
1 out of 5
by A verified traveler from sacramento

Foul smelling room in bad area

Posted Nov 19, 2017
Pros: They had a refrigerator and microwave.
Cons: Fix the air conditioner. Don't douse the room in overpowering disinfectant.
Location: I would not feel safe walking around this area .
The room stunk like disinfectant. I thought I could get rid of then smell by running the air conditioning, but it was broken .Seemed to be some illegal activity in the area (prostitutes ). I left and found other accommodations . Didn't even check out. Just wanted to get out of there.
Comment from Hotel Management
Nov 27, 2017 by Brand Experience Team, Hotel Management
Dear Steve, Thank you for sharing your review. We strive to provide a comfortable night's rest and are disappointed your stay was unsatisfactory due to the maintenance and odor concerns you describe. Please know that the conditions you describe are atypical to Motel 6 standards for quality and we apologize for the inconveniences you experienced. We invite you to contact our Guest Relations department to record the details of your visit to help us provide a better guest experience in the future.
2 out of 5
by A verified traveler

Posted Oct 28, 2017
Environment is not good as it's near the highway.
Comment from Hotel Management
Nov 27, 2017 by Brand Experience Team, Hotel Management
Dear Guest, Thank you for taking the time to post your review. We apologize for the inconvenience you experienced with our location and for your unpleasant stay due to the dissatisfaction you describe. We encourage you to contact our Guest Relations Department to record the details of your visit to help us provide a better guest experience in the future.
2 out of 5
by A verified traveler from Terrebonne,qc,ca

You pay for what you get

Posted Sep 15, 2017
Pros: Close to highway
Cons: Maintenance! Big hole in the wall and a big hole on the bathroom door has been patched but not painted.
Maintenance very questionable. Water jet directely on the front door where you check in ( for the grass), so you can get wet. Neighbourhood doesn't look safe but very close to highway. Was quiet.
Comment from Hotel Management
Sep 19, 2017 by Pat Bhakta, Hotel Management
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
5 out of 5
by A verified traveler

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Aug 28, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
3 out of 5
by Abdul Samad

Moderate Stay - Worth for money

Posted Aug 4, 2017 on Hotels
Pros: Stayed for a night. Easy access from HW. Warm reception and quick check-in. Room was clean and decent. Rim had refrigerator and microwave. Served with enough of towels. May go back for short stays and if there are better deals. Cons: No closed comound around the hotel. So strangers walk-in around. No security guard on duty. Many treck drivers station here. Next day morning a couple start shouting and fighting outside our room with beer bottles in hand - ridiculous. No breakfast served. Ok for the money you pay but not too safe for family.
Comment from Hotel Management
Aug 28, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
2 out of 5
by Andrew

Posted Jul 30, 2017 on Hotels
Comment from Hotel Management
Aug 3, 2017
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team
5 out of 5
by Daniel

Better than expected!

Posted Jul 10, 2017 on Hotels
Clean, comfortable, and affordable. Just right for a short stay!
Comment from Hotel Management
Aug 3, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
3 out of 5
by A verified traveler

Posted Jul 5, 2017 on Hotels
I spent there two nights. The first was nice, room and service were good. We went back two days later, different room and we got bed bugs bites. I reported to the front desk but no one offered any compensation for it. Too bad, I thought it was a good deal.
Comment from Hotel Management
Aug 3, 2017
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team
5 out of 5
Recommended
for Everyone
by A verified traveler from fresno

Close to the zoo very short drive

Posted Jul 3, 2017
Very comfortable we slept well easy freeway access
Comment from Hotel Management
Jul 6, 2017 by Pat, Hotel Management
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, The Guest Experience Team