Ratings based on 505 Verified Reviews

3.2 out of 5
58% of guests recommend
3.8 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Fresno Ca

Over priced at $187/night

Posted Feb 15, 2017
Lobby and staff very nice... when the elevator opens upstairs it looks like a motel. Walls dirty with poor lighting. Carpet in the hall and in rooms need to be replaced. Bathtub dirty! I had to clean it with bleach wipes. water didn't drain while in the shower. Hotel needs updating and repairs. Price and accommodations don't match.
Comment from Hotel Management
Feb 17, 2017 by Zach, Hotel Management
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards.
4 out of 5
Recommended
for Everyone
by A verified traveler from fresno ca

Posted Feb 11, 2017
It was nice and clean I would recommend it to family and friends
Comment from Hotel Management
Feb 16, 2017 by Zach, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.
5 out of 5
Recommended
for Families
by A verified traveler

Great Experience

Posted Feb 11, 2017
I stayed two nights for a business trip, and found it very comfortable. I did have to ask to be moved from a room near the elevator, which they gladly accommodated. The room was spacious, comfortable and clean, and amenities excellent. I appreciated have a restaurant/bar open for an evening meal. Room service was fast, and the overall hotel very comfortable. Great fitness center too.
Comment from Hotel Management
Feb 16, 2017 by Zach, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed all of the amenities we have to offer. We look forward to your next stay.
2 out of 5
by A verified traveler from Laguna Beach

I'm sure was nice hotel 20-30 years ago

Posted Dec 24, 2016 on Orbitz
Pros: Room was clean and spacious
Cons: Everything
Location: There is a rundown casino next door, just looks like there was way to much smoking in it back in the day
Aging, well past time for a makeover. Bar/Restaurant not much bigger than the size of my bedroom with ridiculous lighting, resembling a dive bar.
Comment from Hotel Management
Dec 29, 2016 by Shelia, Hotel Management
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
3 out of 5
by Demetra

Decent hotel. Friendly staff

Posted Dec 23, 2016 on Hotels
Bathrooms needed updating and were not very clean
Comment from Hotel Management
Dec 26, 2016 by General Manager, Hotel Management
Demetra, Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 22, 2016
This room was compact and it was hard to move in. Not much space. They had a sliding door but it was lock to only create the allusion it was out door place. One thing I dislike is when your going to the garage it stops st the front desk every time. It's really no privacy if your a well known business person who wants to be hidden from parazzi. Not some where I'll stay again.
Comment from Hotel Management
Dec 26, 2016 by Zachary Geist, Hotel Management
Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive the level of service and quality you were expecting. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any concerns arise during or after your next stay, please reach out to any of our employees directly.
4 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Housekeeping knocked on the door @8am... Which is rather too early.
Comment from Hotel Management
Dec 21, 2016 by General Manager, Hotel Management
We apologize for any inconvenience you received from our staff. To prevent this from occurring again in the future, we suggest using the do not disturb sign. Our team works hard to make sure our guests are comfortable and receive our best “Yes I Can!” service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.
4 out of 5
by A verified traveler

Posted Dec 14, 2016 on Hotels
The bed was comfortable.
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our comfortable beds. We look forward to your next stay!
5 out of 5
by A verified traveler

stayed for Xmas party

Posted Dec 13, 2016 on Hotels
clean and comfortable. loved how I only had to take elevator one floor up from party to room. conveniently placed
Comment from Hotel Management
Dec 15, 2016 by General Manager, Hotel Management
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your accommodations. We look forward to your next stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from C

Posted Dec 12, 2016
Excellent service. Very convenient paid parking. Very convenient restaurant hours. Location was very good and close to everything.