Ratings based on 1,319 Verified Reviews

3.4 out of 5
66% of guests recommend
3.6 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Irvine

Electrical outlets loose and unusable

Posted Apr 9, 2017
Pros: The price was good, and the location was near what we were visiting. Complimentary breakfast.
Cons: Fix the wall plugs, add some USB charging ports, ensure the alarm is working (maybe it was just unplugged or came loose).
The room was a little banged up (dents and scuffs on the wall) but okay. However, when I went to charge my electronics, I found that plugs would fall out (loose) of the sockets! Not on just one, but virtually every one I tried
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
Thank you for your feedback, we will make sure we look into your suggestions but are happy that our price and location met your traveling needs; we hope to better serve you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel centrally located

Posted Apr 9, 2017
Quiet, affordable, comfortable, and clean. Hotel staff were courteous and fast.
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
Thank you for the five star review, we are delighted to know our price, cleanliness and friendly staff exceeded your expectations; we look forward to seeing you again in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2017
An older building. Reasonably priced and ok for the road traveler who does not wish to spend a fortune on hotels. The bed had clean sheets and the bathroom was clean.
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
Thank you for your review, we are glad our price and cleanliness met your traveling needs; we look forward to your next stay with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

central location was a plus

Posted Apr 6, 2017
location for me was really good, room was nice, the bed is super comfortable...staff was friendly and very helpful. they offered free breakfast too
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
We are delighted to hear our location, room and friendly staff made your stay a great one; we hope to serve you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fontana

Nice Hotel

Posted Apr 2, 2017
Only stayed one night so I have no complaints. The room looked and smelled clean, which is a plus. I was looking forward to breakfast, but I overslept and missed the window.
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
We are glad we could meet your needs for your overnight stay in Fresno, we hope to see you again soon.
1 out of 5
by A verified traveler

Overall nice, party in the parking lot... not!

Posted Apr 2, 2017
Pros: The room was fine. Bed a little saggy, but nothing I haven't seen at other, more expensive hotels. Nice breakfast. Clean. Good parking.
Cons: There's a huge parking lot right in front of the hotel with no bedrooms... a roving security guard could suggest partiers move up there.
Check-in was super-slow because they had to call in to credit card companies in order to auth charges (and, btw, they double auth'd my room charge and *triple* auth'd my $50 deposit, so my available balance was much lower for a week because of them). But the staff was very nice. I figured I had won a prize getting such a low rate on a Saturday night. Little did I know that the windows/doors aren't good at keeping noise out, and the kids (20-somethings... I'm assuming they were from Fresno State??) that partied from 2-3:30am in the parking lot -- and then made lots of noise until 4:15 in and out of rooms in the hallway -- were probably the reason no one else wants to be at this place on a weekend.
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
Thank you for taking the time to give us your feedback, we are sorry to hear about the noise issue and will make sure management looks into your suggestions to ensure our future guests do not experience this, however, we are happy to know that our breakfast and cleanliness met your standards; we hope to better serve you in the future.
3 out of 5
by A verified traveler

50/50

Posted Apr 1, 2017
Looks like used to be apartments. Workmanship not good. I noticed the door frames were not made well. Got woken up both nights by people partying and being rowdy. Walls are so thin you can hear conversations. 1st night there was a baby crying forever.
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
We are sorry to hear about the issues you had during your stay with us and will make sure we look into your concerns and hope you give us another chance when in the area.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great to be in Fresno

Posted Mar 31, 2017
Helpful Staff and friendly faces make the places...............................
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
We are happy to know our friendly staff were helpful during your stay; we look forward to seeing you again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from whittier

Close to stores

Posted Mar 27, 2017
The staff was nice. The price was great the room was spacious. The bed was a little noisy. Other then that everything was good.
Comment from Hotel Management
Apr 17, 2017 by Mihir, Hotel Management
We are happy to hear our friendly staff, spacious rooms, big beds and amenities met your traveling needs; we look forward to seeing you again.
2 out of 5
by A verified traveler

No elevator. Computer was down.

Posted Mar 27, 2017
Pros: Continental breakfast great.
Cons: Phone was not working. Computers down.
Location: Near Starbucks and McDonald's and Subway.
Couldn't open doors and had to get the key rebooted 3 times. No elevators; inconvenient for handicapped.
Comment from Hotel Management
Mar 27, 2017 by Mihir, Hotel Management
We are sorry to hear you were not fully happy with your visit but glad our continental breakfast and location met your needs; we hope to better serve you in the future.