Reasonable rate + clean, if not comfortable, room
Posted Feb 26, 2017
The front desk clerk was helpful; she was able to accommodate my request for an early check in which was much appreciated. A missing shower bench was replaced w/ a portable shower chair a few hours after we checked in. The room was clean, the bedspread + curtains appeared to be in good condition, + the fridge w/ mini freezer worked well. The ice cube container + glasses were not in the bathroom or on the toilet which was appreciated. The on-TV program guide didn't work + the WiFi repeatedly disconnected + wouldn't be available for 2-3 hours at a time. The bed, pillows, + room temperature unfortunately were uncomfortable: I wasn't able to sleep + the other guest had difficulty sleeping. Breakfast in the bar/restaurant was a disappointment as there was nothing to accompany the powder scrambled eggs besides cheap danish singles wrapped in plastic. This was a strange + unhealthy food pairing. I have stayed at other Ramadas where bacon +/or sausage, hash browns, toast, hot + cold cereal, milk, + fruit were served alongside juice + coffee. This Ramada needs to improve in that area. Also, the door of the room we stayed in was missing all of its molding, so there was no insulation. As a result, the side of the room + bed closest to the door was effected by the 31F weather + the cold made sleeping difficult. The door molding needs to be replaced as Fresno is an area greatly effected by extreme temperature.
Comment from Hotel Management
Mar 8, 2017 by Mihir, Hotel Management
We are glad to hear our friendly staff, cleanliness and amenities met your needs but sorry to know you were unable to get a good night of rest and hope we can better serve you in the future.