Ratings based on 487 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Playa del Rey, CA

Quiet comfy room, breakfast, convenient to hwy 99

Posted Nov 26, 2017
Pros: Bedding, cleanliness, location
Cons: Add a hot tub to relax at end of the day
Nice basic hotel, breakfast was better than I expected, quite a large variety of fresh foods. Very comfortable pillows and mattress. Average size room, very quiet, is not a suite of rooms. Towels were ample and clean, but not plush. They've been laundered many times. Pool was tiny and outdoors; and without a hot tub, so I did not give highest rating to facilities.
Comment from Hotel Management
Dec 15, 2017 by Mihir, Hotel Management
We are happy to know that our location, cleanliness and overall comfort made your stay a great one; we look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from sacramento, ca

Great Over all stay

Posted Nov 24, 2017
Our stay at Ramada was welcoming and comfortable. Check in was at 3:00pm we arrived early in Fresno and was able to check in early at 1:00pm. The front desk was friendly and welcoming. Our room was clean and comfortable beds. The breakfast was perfect no complaints. My daughter left her bag in the room with her tablet in it and we called the staff the bag was still there and had everything in there. We thank them and was very happy with our over all stay. I would recommend the Ramada to friends and family. Our next visit to Fresno we will stay here again. Thank you again.
Comment from Hotel Management
Dec 15, 2017 by Mihir, Hotel Management
We appreciate the five star rating after your recent visit and are delighted to know that our friendly staff, continental breakfast and location met your needs; we look forward to seeing you again.
2 out of 5
Recommended
for Everyone
by A verified traveler from Huntington Beach, CA

Basic services

Posted Nov 17, 2017
Clock didn't work and had to be replaced. Phone service didn't work for local numbers - kept getting busy signal although potential recipient later said phone never rang on their end. Toilet extremely noisy when flushed. TV channel listing not accurate. Room was rather small. Leg missing on refrigerator causing difficulty opening it. Breakfast service was good.
Comment from Hotel Management
Nov 20, 2017 by Mihir, Hotel Management
We are sorry to hear we did not meet your needs during your recent visit and will make sure we address your concerns to ensure your future visit is a great one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Room was small but clean and comfortable

Posted Nov 9, 2017
Hotel was very clean and the staff was helpful abs polite.
Comment from Hotel Management
Nov 20, 2017 by Mihir, Hotel Management
Thank you for your feedback, we are happy to know our cleanliness, friendly staff and location met your traveling needs.
3 out of 5
by A verified traveler

Hotel Could be Better

Posted Nov 7, 2017
Location: There were restaurants and places to shop within driving distance.
I was disappointed at the night staff for not taking care of inappropriate hotel etiquette. We stayed there with our kids and returned late from a family gathering. We went to bed about midnight and as soon as we did loud music started playing into the middle of the night. The room phone wasn't working so we couldn't call down to the front desk to complain. There were people walking and talking loudly in the hall in the middle of the night. It was an unpleasant experience.
Comment from Hotel Management
Nov 20, 2017 by Mihir, Hotel Management
We are happy to know that our location fit your traveling needs and will make sure we look into your concerns before your next stay.
2 out of 5
by A verified traveler from Los Angeles

Hotel was close to freeway

Posted Oct 31, 2017
Pros: Close to freeway.
Cons: The service from Cary, she needs to be coached on how to deliver customer serivce.
Location: freeway
The room had very small beds, carpet dirty, old furniture, and te service from the front desk, was awful, from Cary, all the other from desk employees were nice, except her.
Comment from Hotel Management
Nov 20, 2017 by Mihir, Hotel Management
We are sorry to hear we did not fully meet your needs and will make sure we address your concern to better serve you in the future.
4 out of 5
by A verified traveler from Orange, Fla

It was a pleasant stay with nice staff.

Posted Oct 26, 2017
Pros: The hotel was nice; however the area where breakfast was rather small.
Cons: A larger room to hold breakfast
Location: There were plenty of food places near by and places to shop.
The staff upon arrival was nice to talk to and she made a snack for us. The next evening, there was a male covering for someone and he chose not to make popcorn when asked.
Comment from Hotel Management
Oct 26, 2017 by Mihir, Hotel Management
Thank you for your feedback, we are glad our hotel met your needs and will make sure management hears your suggestion before your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from santa rosa ca

first time in fresno

Posted Oct 16, 2017
the service excellent and the room super clean and the staff really nice glad I rent my room on Ramada I gone recommend to my friends..
Comment from Hotel Management
Oct 26, 2017 by Mihir, Hotel Management
Thank you for the five star review after your visit, we are glad our friendly staff and cleanliness made your stay a great one.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Stopover for one night.............. .
Comment from Hotel Management
Oct 26, 2017 by Mihir, Hotel Management
We are happy to hear our hotel met your overnight needs and you had a good visit; we hope to see you again soon.
3 out of 5
Recommended
for Families
by A verified traveler from Bakersfield, CA

Decent Hotel

Posted Sep 18, 2017
Pros: The staff, the breakfast.
Cons: Clean the carpets/floors.
The hotel was fairly nice. The staff were very friendly on check in and check out. The room was comfortable and definitely large enough for my family. My one complaint about the room was the cleanliness of the floors. Walking around barefoot on the carpet leaves your feet black. So, other than needing a good carpet cleaning, the hotel was pretty good.
Comment from Hotel Management
Oct 3, 2017 by Mihir, Hotel Management
Thank you for your feedback, we will make sure management hears your concerns so we can better serve you in the future.