Ratings based on 119 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from California
Usual comfort of this brand.Posted Nov 14, 2015
Staff was helpful and pleasant. Breakfast could have contained a better meat source. There was a little sausage mixed in with the potatoes. The typical not real scrambled eggs were present. room was clean and comfortable.
by A verified traveler from Chicago, IL
Elevator replacement in progressPosted Oct 15, 2015
Pros: Large kitchen area
Cons: Upgrade room and furniture
Location: Close to my client.
Elevator not working. Requested to stay at 1st level. No soap dish in bath although I'm not sure if it's because I stayed at a wheel-chair accessible room.
for Everyoneby A verified traveler from seattle wa
Nice and clean surroundingPosted Oct 1, 2015
Pros: Quiet surrounding
It is pleasant experience.nice staff and clean hotel facilities.
for Everyoneby A verified traveler from New Mexico
Lovely motel.Posted Aug 26, 2015
Impressive lobby with iced fruit water for guests at the check-in desk. I also noticed a nice selection of freezer items for purchase, even Amy's cheese enchiladas. The room was very clean, the bed comfortable, the kitchen well stocked for an extended stay, but I was disappointed with the sofa bed for my brother. The mattress was flimsily thin and did not offer support. The suite was well designed as far as layout with the living room and kitchen area separate from the bedroom. My main complaint was the location of our room as the bedroom wall shared a wall with the entry hall and the large fire doors opening and closing when people came and went were quite noisy. Otherwise the room was quiet. The morning breakfast had a great selection of choices. I have to repeat myself now and proclaim it was a great breakfast. Aside from the sofa bed, my daughter, my brother and I found our stay very enjoyable. It is a lovely motel and I highly recommend it.
for Familiesby cynthia
Posted Jul 29, 2015 on Hotels
for Familiesby Erica from Laguna Niguel
Wish we could have stayed longer.Posted Jul 6, 2015 on Hotels
Was a great stop before our camping trip. We all enjoyed the pool and were very comfortable in our suite.
for Business Travelersby Tariq from Ishøj
Posted Jun 29, 2015 on Hotels
Super nice hotel
for Familiesby Michael from Northern California
Disappointed and not worth the money!Posted Jun 9, 2015 on Hotels
This hotel stay was the worst that I have experienced. The level of service at the Fresno location is terrible and does not live up to the Residence Inn name. This hotel has very thin walls, as we could hear doors slamming and people walking up the stairs all night long, along with loud noises from the upstairs neighbors at 1:30am. Although the parking lot was well lit, I was nervous to leave my car overnight as there were homeless people staying behind the hotel. The breakfast offered was also under par as all that was offered was cold cereal and breakfast burritos. There was not even fresh fruit available. When we checked out, the woman at the front desk asked how the stay was and I replied "terrible." She did not ask why, she just took our key and we left after being fed up with the stay. We decided to pay more when choosing a Fresno Hotel and we learned a lesson the hard way, learning that the Residence Inn name should be removed from the Fresno location.
for Familiesby Linda from Bakersfield, CA
Weekend of Basketball and RelaxingPosted May 22, 2015 on Hotels
Our stay at Residence Inn was due to a weekend basketball tournament;the coaches and a few other families stayed at the hotel as well. The hotel was clean, accommodating, and located in a quiet neighborhood, I would recommend this hotel for families and business.
for Familiesby Mohammad from Jacksonville FL
will hotels.com publish this comment :-)Posted May 14, 2015 on Hotels
Service was great. They dont have rooms with double bed for the comfort of the family. Breakfast in the morning was good. Beds are clean and comfortable. I would have rated this hotel 5 if it wasnt for the 2 Big cockroaches i found at 2 AM wandering in the kitchen counter in my last night stay. The neighborhood was dead. Not a convenient place for a family. Certainly the price is not merited.