Ratings based on 180 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
2.9 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
OK hotel.Posted Oct 23, 2017
Good things: Great pool Not carpet in room Gated parking Bad: Room not very clean Coffee pot and refrigerator dirty Torn curtains
by A verified traveler
not good: but is is FresnoPosted Oct 19, 2017
Pros: the price.
Cons: cleanliness; staff not rifling through my luggage, and something other than absolutely nothing (or worse) when talking about room service.
dirty and unkempt. Not well taken care of. And I was pretty sure I saw a couple of drug deals going down in the parking lot.
by A verified traveler from Oakland California
Great price, a lot of cosmetic issuesPosted Oct 17, 2017
The hotel staff was great. Gated entry great. No carpet in the hallways meaning you can hear people coming and going and all the conversations. 1 inch gap under the door leading to the hallway. Advertises microwave, non win the room. Bathroom sink water pressure was low, bath tub has a water bubble under the floor basin so you had to balance to keep from falling. Found a roach in the bathroom. Pillows were very uncomfortable, found some type of pill in the fitted sheet.
by A verified traveler from vv, california
Price was great.Posted Oct 16, 2017
I am very unsatisfied with my stay here. I understand i got a great deal on my rooms but my experience is ridiculous. Paid for 2nights, 1st day didnt not receive room service. No clean towels or room freshen up. 2nd night people party all hours of the night running n yelling through the halls and my room full of marijuana smoke. This is too much. It would not of bothered so much if my sick father was not with me. But non the less it has been a horrible experience. I beleive i deserve a refund? Fabiola rosas Oct 15, 2:22am
for Everyoneby A verified traveler from Coarsegold, CA
Need to sweep the floors and lock the doorsPosted Oct 16, 2017
Staff was nice and pleasant although the first room they assigned to me had not been. Find the number of the exterior doors did not lock or and propped open. Although the rooms looks like they have been recently remodeled very nicely. The room I stayed in had a thick layer of dust on the floating hardwood floors. Also found was unable to control the thermostat to the room. I tried to set it for 80 degrees and it went down to 65 degrees. Overall it was nicely remodeled establishment but security is sorely lacking as well as cleanliness.
by A verified traveler from Fresno, CA
Overnight visit.Posted Oct 15, 2017
So booked this room as I was attending a wedding and reception. Price was good. Accommodations were adequate. TV channels did not work well. Floor did not seem super clean, but met the most basic of needs. Hotel staff did as well as could be expected.
by A verified traveler
Posted Oct 2, 2017
It was a pretty hot weekend and we were excited to get inside the pool. Unfortunately it was closed due to the season being over. The room was disappointing. It had s great pool view but we had to call staff on 3 different occasions. 1) there was no remote control 2) the sink was leaking 3) for towels. We noticed that there was a pool of water and felt under the sink and called the office. Maintenance didn't show up, the water just dried up. Therefore we tried to use the sink as little as possible. The room was not clean, we found kid toys and toy wrapper on the bed and floor. we called for towels and they said someone will change them when they clean. No one came, we needed them because the towels got soaked with the sink water. We had to go downstairs and pick up towels. The Hotel looks very nice in the pictures but it definitely needs some fixing.
by A verified traveler from East Bay
Not what I expectedPosted Oct 2, 2017
Pros: It was close to the venue.
Cons: Front desk employees & personnel attire was not appropriate because I wasn't sure if they were guest or employees.
Location: Location is on a busy street so there was gas stations, retail shops, and restaurants nearby.
It's disappointing that first interaction with hotel via message when I asked if we can do early check in because we were coming in from the bay area and attending a large family event and we had (4) rooms reserved. They replied back that it was an additional $20 for early check-in. After reviewing their website no where on their site do they mention an additional fee or anything regarding early check-in. The room temperature and large room was the only thing comfortable. Room One - Had no hot water so my mother had to shower in another room and in the evening when we arrived back to the hotel there was a cockroach on the counter next to the coffee pot Room Two - Had no toilet paper and when calling front desk no answer so my brother had to borrow a roll of paper from another room Room Three - We were unable to turn on the shower because the handle was very hard that my husband was afraid it would break off. After a few attempts it worked and once in the shower the bottom of the tub started bubbling up like it had air bubbles Room Four - Was the only room that had no issues that we know of because my other brother arrived late to the hotel and left later than us the next day.
by A verified traveler from CA
Horrible . Would not stay for free.Posted Oct 2, 2017
Horrible. Unbelievable. Detestable. Etc. Completely disgusting and ghetto. Can't believe they're in business. Worst experience ever. Will never return .
for Everyoneby A verified traveler
nice hotel; good locationPosted Oct 1, 2017
We had a nice stay, room was clean; except for some minor stuff. The view was okay and it was at walkin distance from the stores. No real complains and not too pricy either.