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Reviews of University Square Hotel

2 out of 5
University Square Hotel
4961 North Cedar Avenue, Fresno, CA

Reviews

4.8
Rating 10 - Excellent. 114 out of 1005 reviews" "
Rating 8 - Good. 124 out of 1005 reviews" "
Rating 6 - Okay. 149 out of 1005 reviews" "
Rating 4 - Poor. 205 out of 1005 reviews" "
Rating 2 - Terrible. 413 out of 1005 reviews" "

4.4/10

Cleanliness

6.0/10

Staff & service

4.2/10

Amenities

4.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Frankie

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They played loud music all night. The refrigerator made noise all night. At 2am you could hear the people walking in and around the floor above of. They was a loud banging constantly throughout the night. Was not a good stay.
Stayed 1 night in Mar 2024

2/10 Terrible

ANGELICA, Adelanto

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Super dirty, noisy, unsafe area. It had been a shooting right behind their parking lot a few days before, when we arrived they were doing an altar 😕
Stayed 1 night in Mar 2024
Response from minh on Mar 15, 2024
wrong guest. it's for a homeless passing away in another property parking lot more than 6 months ago. Their family used to drive luxury cars to the place from time to time

4/10 Poor

dolma

Very noisy till late night
Stayed 1 night in Mar 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Our stay was pretty good (: I'd definitely stay here again for the price !
Stayed 1 night in Feb 2024

6/10 Okay

Yahya

It is a good property and needs more renovation and staff to control the property for entering, smoking in the hallways and elevators.
Stayed 4 nights in Feb 2024

2/10 Terrible

Elisa

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Feb 2024

10/10 Excellent

O'Bryon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

2/10 Terrible

Art

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel / homeless shelter is a combination of a hotel and a location where low income families live never expected that at this location I walked in and I was overwhelmed by the smell of marijuana and with people with tattoos all over their face and neck area I would not recommend this location to no one
Stayed 1 night in Feb 2024
Response from Minh on Feb 21, 2024
I apologizeWe have been here for 12 years and suffered a lot in the past 4 years. We decided to get out Fresno. I hope you think about socio-economic impact on the business since the worst is to come everywhere. Hope you don't save on low rate hotel

2/10 Terrible

Chasiti

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good for the price and the location. That’s about it

8/10 Good

Lisa

Traveled with partner
Friendly staff but no ice buckets
Stayed 1 night in Feb 2024

8/10 Good

Jon

Liked: Cleanliness
Stayed 1 night in Feb 2024

6/10 Okay

Che

Liked: Staff & service
Disliked: Property conditions & facilities
No clock or phone in room. It was cheaper than other hotels and close to save mart center venue. Noisy. Old. Needs a face lift. The pictures on the website are misleading.
Stayed 1 night in Feb 2024

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Cool nice spot location was great but could have been cleaner
Stayed 1 night in Feb 2024

8/10 Good

Carlos Nilson

Stayed 1 night in Oct 2023

2/10 Terrible

Karla

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Roaches
Stayed 1 night in Jan 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are dirty and have roachs
Stayed 1 night in Dec 2023

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well
Stayed 1 night in Jan 2024

6/10 Okay

Bryan, San Diego

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This is such a nice building and can tell it had a beautiful history but now is just full of druggies and prostitution and people arguing and fighting. It’s sad to see such a beautiful building go to waste.
Stayed 2 nights in Dec 2023

6/10 Okay

Delilah

Stayed 2 nights in Jan 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Amenities
Stayed 3 nights in Jan 2024

2/10 Terrible

Aaron

Stayed 1 night in Jan 2024

10/10 Excellent

Noman, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, it was an excellent choice.
Stayed 1 night in Dec 2023

4/10 Poor

FAIDANG

Stayed 5 nights in Dec 2023

6/10 Okay

Gordon

If you don't expect much, you won't be disappointed.
Stayed 1 night in Dec 2023

10/10 Excellent

Marivel C

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer friendly staff clean safe
Stayed 4 nights in Dec 2023

10/10 Excellent

Mario

Traveled with group
Liked: Staff & service
It’s not the best but it’s worth the price
Stayed 1 night in Oct 2023

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RUN!!!
Terrible place not clean and just old all the remodeling they tried to do to stuff just looks terrible. Woke up at 2 in the morning to the neighbors headboard pounding on my wall. The shower wouldn’t drain and the bathroom door wouldn’t close and the sink had a leak and you could hear it all night dripping. DONT GO HERE!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Aaron

Stayed 1 night in Dec 2023

2/10 Terrible

Bricely

Disliked: Amenities, property conditions & facilities
Alot of homeless people dirty stairwell smells
Stayed 2 nights in Dec 2023

2/10 Terrible

Guadalupe

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Fidel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at University Square in Fresno recently, and I must say, the experience was disappointing. The overall maintenance has gone downhill - stains on the walls, insufficient toilet paper, and incessant noise at 3 in the morning made for an unpleasant stay. While the bedding was clean and the bed comfortable, these issues overshadowed any positive aspects. I’ll be exploring other options during my next visit to Fresno.
Stayed 1 night in Dec 2023

8/10 Good

David

Stayed 1 night in Dec 2023

2/10 Terrible

Alyssa

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Victoria

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Omar

Traveled with partner
Really helpful staff
Stayed 1 night in Dec 2023

8/10 Good

Bricely

Traveled with family
Liked: Staff & service
Disliked: Amenities
They charge so much for deposit and for staying in the room but when you go in the room the light fixtures are not working right to shower head is not coming out good it's spraying all over the place the floors are cracked the bed needs better beds because I feel the springs coming out of it the way it shows on their pictures online it's not what they have when you go in person the stairwell smell they need to clean them as stinks and then they have a lot of homeless people around
Stayed 1 night in Dec 2023

6/10 Okay

Bricely

Traveled with family
Liked: Staff & service
Disliked: Amenities
They need newer beds and lamps and bathroom lights
Stayed 2 nights in Dec 2023

6/10 Okay

Craig

Stayed 5 nights in Nov 2023

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities
At one time, this was a nice area. The area itself has deteriorated and the facility is showing it's age. That being said, the lady at the front desk was cheerful and pleasant, the room is big and clean, the bed was soft. Just don't leave anything in your vehicle overnight!
Stayed 1 night in Nov 2023

2/10 Terrible

MAREK

Disliked: Cleanliness, amenities, property conditions & facilities
Smells and dirty
Stayed 1 night in Nov 2023

2/10 Terrible

Charles

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a disappointment
Stayed 4 nights in Nov 2023

4/10 Poor

Robert

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom had a water leak somewhere around the toilet, floor always wet
Stayed 1 night in Nov 2023
Response from Minh on Nov 30, 2023
Thank you, will fix

6/10 Okay

Kenneth

Traveled with partner
No breakfast
Stayed 1 night in Nov 2023

8/10 Good

Craig

Was ok
Stayed 5 nights in Nov 2023
Response from Minh on Nov 29, 2023
Thanks

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, amenities
I like the staff. Its a humble place ngl. Bugs are seen. Vacuuming hit and miss. Makes me wonder about the bedding. Some othet guests are loud and shady. But good value cos the rooms are large
Stayed 1 night in Nov 2023
Response from Minh on Nov 29, 2023
Thanks

2/10 Terrible

Dawnielle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Minh on Nov 29, 2023
thanks

6/10 Okay

Trina

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2023

2/10 Terrible

Mohammed

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is very dirty with roaches and hair on the towels, bed sheets, also had urine smell near the stairs. I wouldn’t recommend this hotel to anyone. Very disappointed staying there.
Stayed 3 nights in Nov 2023
Response from Minh on Nov 28, 2023
You didn't stay here but booked for a cheap rate