Staff is very unprofessional, opening our room door without knocking and announcing room service in the morning. This happened twice the same morning, THE SAME DAY!!! Then my friend and I went to book the room an extra day, and the guy from the office, TRYS to open the door to ask us to leave!!! Apparently staff here have the worst communication, he had no idea we were staying an extra day. "We get it, this happens even at the best hotels, but please knock the doors twice and hard enough"