Ratings based on 487 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Fresno, CA

Excellent hotel in downtown Visalia

Posted Apr 2, 2016
Location is great from hospital where I work. Customer care is perfect. I like the cleanliness of room what u paid for. that would be good if light breakfast is served without purchase.
3 out of 5
by A verified traveler

Three scrawny pillows.

Posted Mar 14, 2016
Pros: Convenient.
We have stayed at this hotel several times previously when visiting family and had a pleasant experience. This time there was a huge convention taking place next door and I believe the hotel was filled to capacity. The room was okay, but on the king size bed were only three scrawny little pillows. When I asked the desk to bring more, they told me, "We're out of pillows." I don't know about you, but I always like to prop myself up on the bed to read or do work. One nice housekeeper managed to find one euro sized pillow and brought it to us. Also, there was a used bar of soap n the shower and the lounge was out of about half the items listed. Warning: Ask if there is a major event planned on the days you wish to book.
Comment from Hotel Management
Mar 17, 2016 by Carrie, Hotel Management
Thank you for taking the time to provide your feedback. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced, these are certainly not the norm and I have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. Thank you for choosing our hotel, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Visalia.
5 out of 5
by A verified traveler from visalia, ca

Renovated clean room

Posted Feb 21, 2016
This hotel exceeded my expectations. The room was all newly renovated & super clean. It was also very large and comfortable.
4 out of 5
by Ricardo from Tulare

Valentine gateway

Posted Feb 16, 2016 on Hotels
Nice and quiet... My stay was relaxing
4 out of 5
by James from Santa Maria,ca

Downtown Location

Posted Feb 9, 2016 on Hotels
Had to go to a funeral and wanted to stay where we could do some shopping at the same time.
4 out of 5
by Not Provided

This traveler left a rating score only Posted Feb 6, 2016 on Hotels
5 out of 5
by TAE

This traveler left a rating score only Posted Feb 5, 2016 on Hotels
5 out of 5
by TAE

This traveler left a rating score only Posted Feb 5, 2016 on Hotels
4 out of 5
by David

This traveler left a rating score only Posted Feb 2, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2016 on Hotels