Ratings based on 184 Verified Reviews

3.5 out of 5
61% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

eye sore of a building

Posted Sep 13, 2017
Brief stay that was fine, but really offended by this very unattractive building sticking up in an unattractive square with lots of traffic. The building is from the 80s,but not sure how this got built in a nice city like Fribourg.
Comment from Hotel Management
Sep 18, 2017 by Katia Berclaz / Revenue Manager & Quality, Hotel Management
Dear Guest, We would like to thank you very much for your stay at the NH Fribourg and furthermore for your time spent to give your feedback. We are situated right in the city center of Fribourg and from our rooms overlooking the mountain and old city, you can enjoy the beautiful view. We hope that you enjoyed your stay with us and look forward to see you soon again, Kind regards
3 out of 5
by Clement

Posted Jul 16, 2017 on Hotels
Comment from Hotel Management
Jul 18, 2017
Cher Client, Nous vous remercions d'avoir choisi notre hôtel pour votre séjour et pour le temps consacré à nous laisser votre avis. Nous espérons que vous avez passé un agréable séjour parmi nous et que nous aurons à nouveau le plaisir de vous accueillir dans notre établissement. Avec nos sincères remerciements et meilleures salutations. Katia Berclaz / Revenue Manager & Quality
3 out of 5
by DAVID

Good quality hotel in central Fribourg but noisy

Posted Jun 12, 2017 on Hotels
Hotel is located right in the middle of central Fribourg. It is a great hotel for large groups and the city is very walkable. Staff was very friendly and helpful. However, the hotel has no air conditioning, so we had to open the window to get air. The city is very noisy and the hotel is exposed to this noise. Outside corridors look a little dated. Overall, good hotel, but depending on situation it may be noisy at night outside.
Comment from Hotel Management
Jun 19, 2017
Dear David, We would like to thank you very much for your stay at the NH Fribourg and furthermore for your time spent to give your feedback. We really appreciate the excellent comments that we have shared with our staff. Since September 2016, we have a new owner and we are working on a renovation plan which hopefully include air conditioning system. Situated in the right center of Fribourg, our rooms overlooking the Grand-Places can be noisy. This is the reason why we recommend you to reserve the rooms situated on the other side. We would appreciate to welcome you again at our NH Fribourg. Kind Regards Katia Berclaz / Revenue Manager & Quality
3 out of 5
by John G

Posted Jun 10, 2017 on Hotels
Great spot near station however there isn't any air conditioning no tea or coffee in room
Comment from Hotel Management
Jun 12, 2017
Dear John, We would like to thank you very much for your stay at the NH Fribourg and furthermore for your time spent to give your feedback. Since September 2016, we have a new owner and we are working on a renovation plan which hopefully include air conditioning. At the moment, you can find kettles with tea and coffee only in our superior room and in some singles. But we are working on it to offer this service in all categories really soon. Your comment is really helpful for us and we would like to thank you for it. Kind regards Katia Berclaz / Revenue Manager & Quality
4 out of 5
by David

A week+ in Fribourg

Posted May 27, 2017 on Hotels
I just spent 8 days in Fribourg and I think NH Hotel is one of the better places there. The location is perfect - right by the train station and close to the pedestrian area for restaurants, etc. Breakfast was excellent and overall the staff were very friendly and helpful. In terms of modern conveniences, the WIFI worked fine, however there was not an extra power outlet anywhere in the room to plug in a phone or computer (unplugging lights or the tv was the only solution). As in common there, there is no AC in the rooms, so if the weather is warm this can become quite uncomfortable. The windows will open wide, however there was noise and activity in and around the Fribourg Centre and the Grand-Places that can go well in the early morning hours.
Comment from Hotel Management
May 30, 2017
Dear guest, Thank you very much for your stay at the NH Fribourg and furthermore for your time spent to give your feedback. We really appreciate the excellent comments, that we have shared with our staff. We would appreciate to welcome you again at our NH Fribourg. Your NH Fribourg Team
3 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Good location

Posted May 3, 2017
Pros: Good location, just a few minutes fro the train station. Friendly reception staff
Cons: A coat of paint would do wonders, especially on window frames and doors. Also the carpet has seen better days. The lifts are slow.
Location: Fribourg is a small town. Pleasant walks in the old town and along the river.
Check-in and check-out were quick. The beds in our room were terrible - to soft and sagging. I approached reception and we were allocated a different room with good beds. Great view into the mountains.
Comment from Hotel Management
May 8, 2017 by Pierre-André Thépaut / General Manager, Hotel Management
Dear Guest, Thank you very much for your stay at the NH Fribourg and furthermore for your time spent to give your feedback. We regret we did not cover all your expectations but would like to thank you for your comments regarding the areas we should improve. Regarding the room maintenance, since September 2016 we have a new owner and we are working on a renovation plan. We would really hope you will give us a second chance to welcome you back to the NH Fribourg.
4 out of 5
by Andrew

This traveler left a rating score only Posted Feb 21, 2017 on Hotels
5 out of 5
by Nancy

Very nice

Posted Jan 31, 2017 on Hotels
Tons of room for a European hotel in its price range. They even left us peanuts & oranges in the afternoon. Free parking! We also enjoyed the rare use of a bathtub.
3 out of 5
by A verified traveler

Posted Nov 17, 2016 on Hotels
Rooms and lobby are dated and European lean, though hallways have been spruced up. Elevators are slow. Bath amenities were nice. Absent a thermostat and the room being too warm, I opened window(s). However, local bar crowd and street noise lasted until 2 AM (and I was on the 9th floor). The breakfast buffet (and service) was excellent and had an extensive assortment of fruits, juices, cold meats, cheeses, vegetables, hot dishes, pastries, coffee/tea, etc. A very good value that more than compensated for the lack-luster room.
2 out of 5
by A verified traveler

Posted Oct 6, 2016 on Hotels
Tired basic rooms.