Ratings based on 540 Verified Reviews

4.8 out of 5
98% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Utah

Still not sure what the room cost?

Posted Apr 16, 2018
Made reservation on hotels.com. Had to call back to add the additional suite for my Son and granddaughter. When I checked in for both adjoining rooms. The check in clerk first could not find reservation.. then she couldnt find it under my name. Then she could not tell us the rate? Then came up with a HUGE rate for both rooms. Never got a receipt. She wrote it on a post it note?? Just overal not good
Comment from Hotel Management
Apr 19, 2018 by Vlad Gritsman, Hotel Management
We are very sorry that we could not initially find your reservation. Normally, when booking thru Expedia, the receipt is sent by Expedia and not the hotel. This is definitely a training moment for our front desk, thank you for bringing this to our attention. Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Frisco

Nice hotel and great location

Posted Apr 9, 2018
Enjoyed my stay here, room was large and clean with full kitchen which was awesome! Had my own ice maker which is a plus. Great to bring family as the area has lots of fun and family friendly entertainment. Would recommend as a good buy for the money. Also hotel staff very friendly which was a big plus
Comment from Hotel Management
Apr 19, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel close to Stonebriar Centre

Posted Mar 28, 2018
The room was clean, however the light above the dining table was burnt out. However, that will not stop us from returning. This is the third time we have stayed at this hotel. My kids really enjoy the swimming pool there. And I appreciate the plentiful options for breakfast in the mornings.
Comment from Hotel Management
Apr 6, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 26, 2018
Great stay! Will return. Friendly professional staff, excellent location. Felt very comfortable in a nice clean hotel. Nice breakfast before your journeys!
Comment from Hotel Management
Apr 6, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Excellent

Posted Mar 9, 2018
We stay here for soccer tournament every year, sometimes twice. Superb. Team decided on a doggy hotel and we moved our family back here. Everything is outstanding.
Comment from Hotel Management
Mar 19, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Great hotel near lots of shopping

Posted Feb 19, 2018
Pros: I liked that the hotel is modern and clean.
Cons: I wouldn't improve anything.
Location: There is plenty of shopping and restaurants in this area.
The front desk ladies and staff were very welcoming, kind, and friendly. Our room was spacious and clean. We loved that there were two television sets and a full refrigerator. Breakfast was very good with plenty to chose from. We plan to return to this hotel.
Comment from Hotel Management
Mar 19, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler from Jena, Louisiana

Posted Feb 10, 2018
Very nice and roomy. Easily fit our family. More towels and wash clothes would’ve been nice so we wouldn’t have had to ask for more.
Comment from Hotel Management
Mar 19, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 29, 2018
Nice. Comfortable. Spacious. Friendly staff. Will stay again!!
Comment from Hotel Management
Mar 19, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from frisco texas

Hotel Is so close to what w

Posted Jan 21, 2018
Had a great stay! Will be back again! Room was great an clean! Very easy commute to resteraunts An shopping
Comment from Hotel Management
Mar 19, 2018 by Vlad Gritsman, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by Amjad

This traveler left a rating score only Posted Jan 3, 2018 on Hotels