Ratings based on 307 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

First time at this hotel

Posted Sep 28, 2017
We travel frequently to the Dallas/Frisco/McKinney area. In the past we have always stayed at the Sheraton McKinney, so this was our first time at the Stonebriar. It was convenient to all of the places and meetings we had on our schedule for this trip. Thank you!
Comment from Hotel Management
Oct 4, 2017 by Director of Sales, Hotel Management
Thank you! We're so glad you gave us a try & that you enjoyed your stay! Please do visit again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Louisiana

Awesome place to stay during vacation

Posted Sep 9, 2017
This hotel was not only a perfect place to stay, but also convenient. It is strategically located to offer an array of places to eat, shop and enjoy! When I'm in Dallas this will be my choice.
Comment from Hotel Management
Sep 9, 2017 by Director of Sales & Marketing, Hotel Management
Thank you so much for the feedback! We're thrilled you enjoyed your stay. Please do visit again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Air conditioner unit

Posted Sep 5, 2017
Very loud ac unit in corner of room. Woke us up every time it came on. Room 254 north wing
Comment from Hotel Management
Sep 6, 2017 by Director of Sales & Marketing, Hotel Management
We are so sorry to hear this and will look into it immediately! Thank you for the valuable feedback!! Please visit again soon - we are confident your next stay will be more peaceful.
4 out of 5
by scott

Great place if you have a young family

Posted Jul 17, 2017 on Hotels
This is a nice hotel all in all. I have stayed here in the past. They are very accommodating for families with infants by having cribs available. My only suggestions are minimal but hopefully helpful to the hotel management/ owners: 1. Change the air filters in the rooms on a more routine basis. I had 2 rooms and they both had the same problem with being very dusty (Allergy sensitive kids x3). The rooms were very nice and clean but I could see the dust and saw the condition of the filters as well. 2. Figure out a better option for parking due to the restaurants. Maybe a free valet option 3. Look at a better window option for noise suppression. Being by the highway doesn't help but there are better option these days. I'm sure this will be costly but once again just a suggestion.
Comment from Hotel Management
Jul 20, 2017 by Renee, Hotel Management
Thank you sincerely for your feedback!! This is so helpful in our efforts to continuously improve - we truly value the information! We're glad you enjoyed your stay overall but we do apologize about the dust you experienced as well as the noise experienced. We are actually reviewing parking options with our ownership and management. Thank you again for your feedback and for your business!
4 out of 5
Recommended
for Everyone
by A verified traveler from Frisco Texas

Posted Jul 17, 2017
Pros: Close to so many fun activities; Most important is pet friendly
Cons: A/C better working condition and ice machine needs to work
Very nice hotel; pet friendly; A/C was not the best in our room; ice machine was not working all weekend. I would recommend this hotel.
Comment from Hotel Management
Jul 20, 2017 by Manager, Hotel Management
Thank you so much for your feedback!! We're glad you enjoyed the proximity to activities & that we're pet friendly. But please accept our apologies about the A/C and ice machine. We will share this feedback with our Maintenance Director immediately in case the information was not shared while you were with us. Thank you again. Please visit again soon!
5 out of 5
by A verified traveler

Posted Jul 9, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017 by Renee, Hotel Management
Thank you so much for your business!
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location for our needs

Posted Jul 4, 2017
Easy to find. Comfortable and clean. Good breakfast for the one day we needed a quick meal. Staff friendly and attentive to our needs. Pool was nice.
Comment from Hotel Management
Jul 17, 2017 by Manager, Hotel Management
Thank you for the feedback! We're glad that our great breakfast buffet & pool were what you were looking for & that our staff took great care of you!
5 out of 5
by Bryn

Very nice hotel

Posted Jun 30, 2017 on Hotels
Very nice hotel...very helpful and friendly employees, clean and nice room, good breakfast.
Comment from Hotel Management
Jul 17, 2017 by Renee, Hotel Management
Thank you for the feedback! Please visit us again soon!
5 out of 5
by Sadeq

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017 by Renee, Hotel Management
Thank you!!
5 out of 5
by Rob

Posted Jun 12, 2017 on Hotels
Comment from Hotel Management
Jul 17, 2017 by Renee, Hotel Management
Thank you!!