Ratings based on 200 Verified Reviews

4.3 out of 5
92% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
Pleasant hotel. Was not happy with being told couldn't leave a cat alone. Can completely understand not leaving a dog alone because we know there are bad owners but really a cat?
Comment from Hotel Management
Nov 3, 2017 by Sarah Holliday, Hotel Management
Thank you for providing us with feedback on your experience. We are glad to know that you enjoyed a pleasant stay. We enjoy being a pet-friendly hotel and appreciate your input on our policy. Our pet policy is standard for all pets who stay with us; we apologize for any inconvenience. We hope that we will have the opportunity to welcome you back again in the future and we hope your next stay will be even more pleasant than the last.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for what we needed

Posted Sep 7, 2017
This hotel was close to the Shenandoah sites, which was very convenient for us. The housekeeping was disappointing. There was dust on the bathroom lights and the carpet had clearly not been vacuumed. I picked the hotel because of the outdoor pool, which was closed for treatment when we were there. All of the staff we met were very nice, especially the gentleman at the front desk. Overall we were happy with this hotel.
Comment from Hotel Management
Sep 13, 2017 by Sarah Holliday, Hotel Management
We are delighted to know that our location was ideal for needs and we appreciate your comments on our friendly and helpful staff. We have high standards for the cleanliness of our guest rooms and I apologize if your room failed to meet these standards. Your comments have been addressed by our Housekeeping Team and we look forward to exceeding your expectations on your next stay!
4 out of 5
Recommended
for Everyone
by A verified traveler from Zanesville OH

A clean hotel

Posted Sep 6, 2017
The room was sparsely furnished and modern in decor. Only seating besides the bed was a velvet bench and a desk type chair. Would have liked a table to eat takeout or play cards. Cleanliness is the most important thing to me and this room was immaculate. Loved the fluffy white quilts. I booked through Groupon and got two nights for around $148. Towels were bright white and fluffy, even at the pool. Staff was heloful, even bringing two more of those cozy quilts, so my granddaughters each had their own. I had to fight the temptation to leave my clothes behind and stuff one if the quilts in my suitcase!
Comment from Hotel Management
Sep 7, 2017 by Sarah Holliday, Hotel Management
It was a pleasure having your family as our guests and we are delighted to learn that you were so very comfortable and found your guest room to be immaculately clean. Thank you for taking the time to recognize our staff's efforts at ensuring your stay was as pleasant as possible. We take great pride in our hotel and the services that we offer and it is always a pleasure to receive positive feedback from our guests. We hope you will allow us to be of service again soon and we hope your next stay is even more pleasant than the last.
5 out of 5
Recommended
for Everyone
by A verified traveler from VA

Posted Sep 3, 2017
We have stayed at this hotel for several years, and it continues to be a very nice place. I'm picky about where I stay, and this facility has never disappointed my expectations!
Comment from Hotel Management
Sep 4, 2017 by Sarah Holliday, Hotel Management
It is always a pleasure to have you as our guest and we are glad to know that your most recent stay with us once again met your high standards. Thank you for trusting us for your hotel needs and thank you for taking the time to share your experience at Comfort Inn Woodstock with fellow travelers. We look forward to seeing you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Fantastic 'in between' hotel !

Posted Aug 29, 2017
Don't fall for the high price/lower quality hotels in Winchester, Front Royal or Harrisonburg. Woodstock is just a few miles in between and this hotel was - wait what's the word I'm looking for - OUTSTANDING!!!!
Comment from Hotel Management
Aug 30, 2017 by Sarah Holliday, Hotel Management
Thank you for trusting Comfort Inn Woodstock for your hotel needs and thank you for your wonderful remarks regarding your experience. We are glad to know that your stay with us was outstanding and we truly appreciate your recommendation to fellow travelers. We hope we will have the pleasure of welcoming you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto Canada

Great hotel near he University. Very well located

Posted Aug 28, 2017
It is a good location for friends or parents with students at Mount Olive University. Student/parent discount is great.
Comment from Hotel Management
Aug 30, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest while visiting Mount Olive University and thank you for taking the time to write about your experience. We are glad to know that our location was convenient for your needs and that you found our hotel to be a great value. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Scranton,Pa

Posted Aug 24, 2017
Pros: Atmosphere
Was most amazed by the staff . Everyone went out of their way to be personable .I was going to be late because of traffic and called ahead . They even made a comment about staying safe . I overheard comments to other guests as well . Giving highlights of area and directions . Staff is always your best asset and they are tops!
Comment from Hotel Management
Aug 25, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for your wonderful remarks regarding our staff. Our Team takes great pride in our hotel and the services that we offer and it is always a pleasure to receive positive feedback on our efforts. Thank you for taking the time to write about your stay. We hope to see you again soon!
5 out of 5
by A verified traveler

Week in Woodstock

Posted Aug 20, 2017 on Hotels
The staff is outstanding in every way - they went out of their way to make sure our week-long stay was a pleasant one!
Comment from Hotel Management
Aug 25, 2017 by Sarah, Hotel Management
Thank you for choosing Comfort Inn for your week-long stay here in Woodstock. We truly appreciate your compliments to our outstanding staff. We feel we have the best team of any hotel in our area and are delighted that this was your experience. Thank you for taking the time to share your positive experience and please consider yourselves officially welcomed back! We hope to see you again soon.
5 out of 5
by Donna

Great service

Posted Aug 19, 2017 on Hotels
Great service and breakfast. Easy access from interstate. Comfortable beds.
Comment from Hotel Management
Aug 25, 2017 by Sarah, Hotel Management
Thank you for choosing Comfort Inn Woodstock for your hotel needs and thank you for your 5-star review of your experience. We especially enjoyed your comments on our comfortable beds, great service, and plentiful breakfast. We hope we have won your loyalty!
4 out of 5
Recommended
for Everyone
by A verified traveler from Virginia Beach Va

Typical hotel room.

Posted Aug 17, 2017
The refrigerator was broke when we arrived and I asked three times to have it fixed. They kept telling me they would get maintenance to fix it but that never happened. Spent the weekend toting ice to the cooler to keep the food and drinks cold.
Comment from Hotel Management
Aug 22, 2017 by Sarah Holliday, Hotel Management
Thank you for being our guest and thank you for providing us with candid feedback on your experience. It is always our goal to quickly address any issues that may arise during a guest's stay and we apologize that we were not performing to our usual standards during your stay. Please accept our sincere apologies for the inconvenience you encountered. We trust the remainder of your stay was enjoyable and hope we will have the opportunity in the future to replace this experience with one where everything exceeds your expectations.