FIX your unsafe Elevator
Posted Oct 26, 2016
I was disappointed in the condition of this Hilton property. Our first negative encounter was the elevator ride up to our third floor room. It made a hideous noise and shook between the 2nd-3rd floor. One of the employees told us that it was "still okay" while the "other elevator was out of service". What made matters worse, was our room was near this elevator and the noise it made kept us up most of the evening (Friday and Saturday night) and the early morning staff cleaning crews using the same elevator at 7AM. The room was spacious and relatively nice and appointed, but our grandson found a tablet on the floor next to the bed (which appears to be a Motrin generic brand) and a few other small items (plastic shavings) which led me to believe that the room cleaning may not be up to standards? I will say the staff were very polite at the front desk. When I check out, I had asked if they knew about the dangerous elevator problem. They did not, but wanted me to write down a few sentences about what was wrong. I am certain if they had an inspector out that they would shut it down until fixed.