Lovely ambiance. Very comfortable.
Posted Dec 31, 2016
Loved the "perks" on the 3rd floor. Made it feel like home. Very kindly staff in the lounge--great service there. Very comfortable. Only one challenge. We had called from home to ask for a shuttle, given our flight information, called to confirm that our flight had landed, then when we went outside, the shuttle had left with only 2 other people--not us! We had to wait in the cold for 45 more minutes until another shuttle and driver were sent. Perhaps the drivers could have a list and wait for the people who actually ordered the shuttle. Super shuttle service from the hotel TO the airport, though.