Ratings based on 280 Verified Reviews

4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from PA

Posted Apr 4, 2018
The room is clean. Breakfast is wonderful. Hotel staff is friendly. The front table staff Sarah is nice and highly professional. She helped me with every question I had and provided wonderful service for guest. Nice job!
Comment from Hotel Management
Apr 5, 2018 by Debbie, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. We are pleased that you found the room clean and the staff friendly. We will pass your wonderful review on to Sarah, she will be delighted to read it. We hope to see you again.
5 out of 5
Recommended
for Couples
by A verified traveler from NC

Great staff

Posted Mar 19, 2018
Pros: Staff and cleanliness, price was right
Showed up late, called ahead, desk had gift bag with munchies and drinks waiting for us.
Comment from Hotel Management
Mar 21, 2018 by Debbie, Hotel Management
Thank you for staying with us at the Hampton Inn Frostburg. We appreciate your feedback and are glad that you enjoyed your stay. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to major highway.

Posted Mar 11, 2018
Always stay here when in the area. It is an eSy access to route 68 but not along it so one does not have noise from the highway.
Comment from Hotel Management
Mar 13, 2018 by Debbie, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. Our hotel is in a quiet area even with the highway right over hill. We are glad you enjoyed your stay. We hope to see you in the future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Great Staff

Posted Jan 31, 2018
Staff was great and the facility was adequate. The HVAC was operated from the under window unit instead of a wall thermostat. The closet was simply coat pegs on the wall next to the window hidden by a curtain. This was not necessarily bad but it was odd.
Comment from Hotel Management
Feb 2, 2018 by Debbie, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. We appreciate your feedback. We use these to make our hotel better. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Virginia

Posted Jan 27, 2018
Cons: Breakfast could be better. Food was cold by the time we went down at 9am, breakfast is till 10.
Location: There is nothing to do in Frostburg in the middle of winter
The hotel was clean and super quiet. Staff was friendly and professional
Comment from Hotel Management
Jan 28, 2018 by Debra, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. We appreciate your feedback. We are glad you found our staff friendly and professional. We will let the appropriate department know about breakfast. We hope to see you again.
5 out of 5
by elizabeth

Posted Jan 6, 2018 on Hotels
Very friendly checkin and excellent breakfast
Comment from Hotel Management
Jan 7, 2018 by Debbie, Hotel Management
thank you for staying at the Hampton Inn Frostburg. We appreciate your feedback and thank you for the good review. We hope to see you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Handiness

Posted Jan 2, 2018
So handy for activities in Frostburg, even if you needed to take a cab!
Comment from Hotel Management
Jan 3, 2018 by Debbie, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. We are glad that you found our hotel handy. We hope to see you again.
5 out of 5
by James

Posted Jan 1, 2018 on Hotels
Perfect in every way
Comment from Hotel Management
Jan 3, 2018 by Sandy Beachy, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. We are glad you found our hotel perfect. We do what we can to make each visit nice. We hope to see you again.
5 out of 5
by amanda sisler

Posted Dec 31, 2017 on Hotels
Very nice stay
Comment from Hotel Management
Jan 3, 2018 by Sandy Beachy, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. Thank you for your review, we appreciate any feedback. We hope to see you in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Marys County MD

Great hotel!

Posted Dec 25, 2017
Staff is great. Rooms are clean and comfortable. Convenient location
Comment from Hotel Management
Dec 27, 2017 by Debbie, Hotel Management
Thank you for staying at the Hampton Inn Frostburg. We are glad that you found our rooms clean and comfortable. We hope to see you again.