Ratings based on 505 Verified Reviews

4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from london

Bliss

Posted Aug 7, 2017
Loved this hotel. Had a pool (although a very small shallow end, not great in size and limited sun loungers), amazing staff, mind blowing pillows, one of the best hotel gyms by far, phenomenal food, ease of taxis on your door step, desirable areas by taxi are max 15-20 minutes away, shopping is moorish (some high end stores had unexpectedly low quantities of new season stock), mini bar is pricey (to be expected it is 5*), suites are incredibly roomy and thoughtfully laid out - impressive and am currently in pursuit of purchasing the same pillows!
5 out of 5
Recommended
for Everyone
by A verified traveler

It was a nice hotel

Posted Jul 4, 2017
It was a nice hotel and close to downtown and the elevators where nice I loved the Lobby
4 out of 5
Recommended
for Everyone
by A verified traveler from seattle

Great staff, especially Mateo!

Posted Jul 3, 2017
Nice comfortable hotel Pool looks pretty but a bit impractical (no shallow areas for kids, not heated for swimming even in July)
5 out of 5
Recommended
for Everyone
by A verified traveler from mex

Very nice hotel, well located, excellent service

Posted Jul 3, 2017
Great hotel, very nice service, great amenities, great room, overall it was a great experience
5 out of 5
Recommended
for Everyone
by A verified traveler

Large rooms

Posted Jul 3, 2017
Excellent hotel in quiet part of the city. Fifteen minute drive to downtown or airport.
5 out of 5
by A verified traveler

Posted May 17, 2017 on Hotels
Staff couldn't have been more helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia, PA

Clean, Nice, & English Friendly

Posted May 8, 2017
Pros: Service, comfort, luxury, bathrobe and slippers, incredible views.
We had an amazing experience at Eurostars Suites Mirasierra! The room was like a small apartment with an insane bathroom! Separate shower stall and soaking tub! The view from our room overlooked the city all the way out to the mountains it was breathtaking -- we even had a window with a view over our bidet! We rented a car and there was a free parking garage under the hotel which they parked and retrieved for us! We did not eat at this hotel but we went grocery shopping and were able to use the mini kitchen's sink, refrigerator, and microwave/toaster oven. All of the employees spoke English well and were able to take care of all of our needs! It was a 15-20 minute drive into the center of Madrid (we drove to Plaza de Mayor). Overall, we'd highly recommend and stay there again!
1 out of 5
by A verified traveler

This traveler left a rating score only Posted May 1, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Palm Harbor Fl

Nice hotel in a green location close to the center

Posted Apr 16, 2017 on Orbitz
Pros: Facility, staff,service
I spent a week almost with my kids and my mother. Although the reservation online did not come through accurately for the hotel staff they very quickly got 2 beds together for the babies and amended! The room was great as well as the overall facility, very pretty and in a good location. Close to city center, green, nice view but not too crazy busy
5 out of 5
by Roberto

This traveler left a rating score only Posted Apr 8, 2017 on Hotels