Ratings based on 182 Verified Reviews

4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by Tracey

Posted Jun 9, 2017 on Hotels
Decor was a bit shabby but the room was huge and very comfortable. The bathroom was also very big with a bath and a large shower. Although kids eat free, then restaurant did not open until 8:00 which was too late for our boys. After some debate, we were able to order room service and although the ordering process was slow, the food was delivered promptly and was delicious.
5 out of 5
by A verified traveler

Excellent stay

Posted Mar 28, 2017 on Hotels
The hotel is a 10 minute walk from Las Tablas metro station which gives you easy access to Madrid city centre. Room was spacious and breakfast offered plenty of choice
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 7, 2016
Good place to stay and nice hotel. Nice hotel team.
3 out of 5
by Junhai

This traveler left a rating score only Posted Sep 1, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for Business Trips

Posted Jun 24, 2016
No frills hotel, great for a good business trip where you need a place to rest in the night.
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Clean and Professional Hotel

Posted Nov 9, 2015
Pros: The cleanliness and general professional manner of the staff
Cons: The restaurant staff were very friendly but there was no a lot of variety on the menu and there aren't any restaurants near by to head to.
Location: You would choose this hotel for being close to a specific location as it's a long way out of the centre of Madrid.
We booked this hotel for business reasons and so didn't need it to be particularly close to the centre of Madrid. If you are hoping to be near the centre of the city then this hotel isn't for you - it took us 30mins+ to get the metro (which is a reasonable walk away) into the centre for dinner. However, it had everything that we needed, the room was clean and everything was where it should be. The staff were very helpful and polite and the restaurant was pleasant.
5 out of 5
by A verified traveler

Posted Sep 10, 2015 on Hotels
Good hotel with a very good breakfast. A little far from the city center tough. Can reach the city center by metro in about 45 minutes.
3 out of 5
by Chan from China

Bad temper of the Receptionist

Posted Sep 1, 2015 on Hotels
One of the receptionists is very bad temper, not helpful. WiFi is weak and same choice or kind of breakfast everyday. Too boring...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 25, 2015 on Hotels
3 out of 5
by Aamina from South Africa

Very far out!

Posted Aug 4, 2015 on Hotels
Big, comfortable room with a beautiful bathroom. However the got is very far from the main attraction sites. We took two trains every day to get to the town area.