Ratings based on 400 Verified Reviews

4.1 out of 5
82% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 25, 2017
Good location, parking and breakfast included. very near Lucerne. Room small but ok
4 out of 5
by Michael

One night in Fussen

Posted Jun 2, 2017 on Hotels
A nice quiet place on the edge of town.
5 out of 5
by Andreas

Great choice

Posted Mar 28, 2017 on Hotels
Great service, friendly staff, Buffet breakfast, easy parking, big room. Historic town center is a easy 10 minute walk. We'll be back.
5 out of 5
by Trevor

This traveler left a rating score only Posted Mar 21, 2017 on Hotels
4 out of 5
by jason

This traveler left a rating score only Posted Mar 1, 2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet and Cozy

Posted Jan 7, 2017
Pros: Nice location, clean and comfortable.
Cons: More staff and room facilities e.g. tea and coffee.
Location: Scenic old street. Quiet stroll along the river. Check out the waterfall too.
Interacted with a couple of staff throughout the stay, majority of them were friendly. Room's clean and cozy. Appreciate that there's a fridge, but would be nicer if there's more facilities. There's a restaurant located right downstairs of the hotel. Dined there three time, two of the nights were the same waitress who also run the reception (shame that I can't remember her name). The restaurant was heavily understaffed, but she made up for it with her fantastic service. Location was good. Quiet with a very nice view. Might be a little inconvenient if you're not driving. Quite a walk from the train station, but it's worth it. There's a lot of signs along the way from the train station to the hotel, ensuring that you're not in the wrong place.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Hotel with everything you need.

Posted Dec 12, 2016
Pros: Pros: Breakfast is great Room: Was comfortable, warm and clean. Bathroom excellent. Staff: helpful with recommendation. Price: For the price it was ex
Cons: The only downside is the internet is a bit slow.
Location: Castles, Restaurants, River
The hotel was perfect for us. We didnt want a luxuries place that cost a lot so we settled for Ruchtis. It gave us a relaxing and very pleasant experience. It was comfortable and it has its elegance. Pros: Breakfast is great Room: Was comfortable, warm and clean. Bathroom excellent. Staff: helpful with recommendation. Price: For the price it was excellent! The only downside is the internet is a bit slow. 4Stars..would stay here again!
4 out of 5
by A verified traveler

Out of town. Quite.

Posted Dec 7, 2016 on Hotels
Comfortable. They are upgrading some of the rooms so tools and vacs lying around day and night
5 out of 5
Recommended
for Everyone
by A verified traveler from Germany

AMAZING Hotel

Posted Oct 26, 2016
Pros: We got in late and the staff spoke perfect English, she was super helpful and showed us around the hotel and to our rooms. There is an awesome gym in the basement and I believe a sauna next to it. In the rooms there was a mini fridge and little towel swans on the bed. There was an adorable balcony out of the room with a mountain view. Breakfast was very nice and the hotel was very traditional German.
Cons: The bathroom was a little small, but other than that there was nothing wrong with the hotel.
Location: Neuschwanstein Castle is just a short drive away and the area is beautiful.
4 out of 5
Recommended
for Everyone
by A verified traveler from Southend on sea

Lovely place to us as a base

Posted Oct 20, 2016
Location: There are ski hills, hiking trails and so many tourists sites, you could be busy for a long time.
The room is clean, older but the furniture is well made and sturdy. There is a lift if you need one and a central staircase if you would like. The staff are welcoming and the restaurant is amazing. The staff are lovely and will give recommendations for food and drink. The food is 5* with lots of variety, and the beer is local and very good.