Ratings based on 111 Verified Reviews

4.1 out of 5
80% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel let down by location

Posted Mar 5, 2017
The rooms are very well done up with a lot of thought into the design and aesthetics. Functionally it all worked well together also. The staff were very welcoming and able to help us with our requests, and also able to communicate well in English. Only its location was not optimal, situated almost halfway between Tenjin and Hakata, so each time you leave its' at least a 10-15 min walk. But most of the rooms face the canal which was pleasing.
3 out of 5
by A verified traveler

Apartment - renovated & marketed as a posh hotel

Posted Feb 22, 2017
+ Great interior/new & clean - Bad first impression (renovated hotel w/ bare minimal decor, w/ less than full service at close to Hilton room rate) - Not well recognized even among local/taxi driver 0 Some of the staffs extremely helpful - helping carry my luggage to the room, but most of the times operate under rigid rule/manual making the guest feel underappreciated
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice little condo hotel with a river view.

Posted Feb 8, 2017
The hotel is surrounded by restaurants and shopping centres in walking distance.
3 out of 5
by A verified traveler from US

good customer service

Posted Nov 25, 2016
If the bed was more comfortable I would've gave this review 5 stars
4 out of 5
by A verified traveler

Posted Sep 17, 2016 on Hotels
Nice and cozy rooms, plenty of bed and space. The higher floors with better views over the river.
5 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, GA

Riverfront hotel

Posted Aug 5, 2016
Great location on the river near many various restaurants and shopping opportunities. Hotel staff arranged private car service for our return to the airport. The staff was also very helpful with information and suggestions for eating close to the hotel.
4 out of 5
by Wan-Yu

This traveler left a rating score only Posted Jun 12, 2016 on Hotels
5 out of 5
by Jimin from South korea

Loved the stay

Posted Oct 12, 2015 on Hotels
Loved the stay Just across the lake, canal city was there Loved the staff too! Very kind
4 out of 5
by Kyunghoon from Seoul

good hotel

Posted Aug 15, 2015 on Hotels
very kind staffs, clean room & nice view close to the canal city but little far from the subway
5 out of 5
Recommended
for Everyone
by A verified traveler from thailand

Best staff

Posted Jun 6, 2015
The hotle quite small but I have say the best hotle I have ever been everything they do was excellent . Perfect would love to return for sure . (: