Ratings based on 833 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from vancouver, canada

Wonderful stay

Posted Mar 30, 2017
Nice location, 1 minute walk to subway, onSen is wonderful, breakfast is amazing, shuttle to JR station, overall very happy stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver, BC

Great onsen close to Hakata Station

Posted Feb 10, 2017
The rooms are Japanese sized but the space is well used. It would be a tight fit for a couple with a lot of bags for more then a couple days but we managed just fine for a shorter stay. The real star of this hotel is the public onsen facilities. They have a indoor, semi-outdoor and cold bath along with a sauna and the usual shower facilities. We used these daily and it was especially helpful for jet lag in the early mornings. Breakfast is buffet style and was the cheapest of our stay in Japan but still expensive for North American standards.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 16, 2017 on Hotels
4 out of 5
by A verified traveler

Posted Jan 5, 2017 on Hotels
Front office staff are friendly and helpful Hotspring is good Only quite crowded and noisy when hotel occupancy is high.
5 out of 5
by Mark

This traveler left a rating score only Posted Dec 31, 2016 on Hotels
4 out of 5
by TENG IAN

Convenient

Posted Dec 29, 2016 on Hotels
The room is a bit small
4 out of 5
by TENG IAN

Convenient and clean

Posted Dec 29, 2016 on Hotels
The room is a bit small compared to other hotel nearby
4 out of 5
by A verified traveler

Posted Dec 17, 2016 on Hotels
Like the onsen
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2016
Convenient location, friendly staff. Decent room size.
4 out of 5
by A verified traveler

Clean, reasonable with onsen in City center

Posted Nov 16, 2016 on Hotels
Selected this hotel for its "in-house" onset,reasonable price, convenient to transportation and breakfast buffet w/Japanese foods included. Pleasantly surprised to learn about free ramen served each evening to all guests...nice way to end the day!