Ratings based on 665 Verified Reviews

4.2 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Business Travelers
by A verified traveler from HK

nice decent hotel for business

Posted Jun 23, 2017
Pros: Staff. excellent service at the front desk give you a pleasant experience.
Cons: Room is a bit small but well it's the same everywhere in Japan unless you are prepared to pay a premium.
A couple travelling to Fukuoka. Found this hotel a little bit far away and would be more suitable for biz rather than leisure, as it is relatively further away from Hakata. Give us chance to do a little bit of work and ground transport to explore the City! Staff are nice and friendly. Room is clean despite a bit small. Overall it's still a very pleasant stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from BOston MA

Nice hotel with excellent view

Posted May 15, 2017
Great view and access to the Fukuoka tower, Yahoo! Some. Access to the center of the city such as the Tenjin and Hakata station is less compared to other hotels around this area.
Comment from Hotel Management
May 22, 2017 by Hilton Fukuoka Sea Hawk, Hotel Management
Thank you for your review regarding your stay with us at the Hilton Fukuoka Sea Hawk. Located on the waterfront of Fukuoka, the hotel enjoys ocean views and forms part of an extensive and dynamic entertainment complex, Hawks Town, which has been established as the premier regional center for entertainment and shopping in Kyushu. We look forward to welcoming you back to the Hilton Fukuoka Sea Hawk.
5 out of 5
by Kentorris

This traveler left a rating score only Posted Jan 9, 2017 on Hotels
3 out of 5
by A verified traveler

Average, not spectacular or worth the price.

Posted Jan 6, 2017 on Hotels
Hotel feels somewhat old. The price was quite expensive for what we got. Even though the room was nonsmoking, smelled like someone has smoked in it recently. It's located quite far from the downtown area. Wouldn't stay here again if there's availability somewhere else.
Comment from Hotel Management
Jan 20, 2017 by General Manager, Hotel Management
We thank you very much for your comments and for choosing to stay with us. We apologize for any inconveniences caused during your stay, and have taken up your comments with relevant departments to consider ways for improvement in our facilities and services in the future. We look forward to another opportunity to welcome you back, and wish you a good day ahead.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Excellent Staff, Inconvenient Location

Posted Nov 21, 2016
Pros: Excellent staff, good pubic areas
Cons: Offer shuttles to Hakata Station and Canal City every 30-60 minutes during the day.
Location: Isolated. Only shopping is in the hotel or at the Fukuoka Dome. Should offer shuttles to Hakata Station and Canal City.
Very helpful staff, excellent pubic area facilities, but it costs 3-4 times to get to Hakata Station as it does from the Grand Hyatt Fukuoka.
Comment from Hotel Management
Jan 20, 2017 by Hilton Fukuoka Sea Hawk, Hotel Management
Thank you very much for choosing to stay with us in Hilton Fukuoka Sea Hawk. First of all, we would like to thank you for your thorough review, as it is very helpful to us in understanding our guests' needs and how best to provide a comfortable and enjoyable stay. We were very pleased to hear that you found our staff helpful and our facilities convenient. Certainly hope you will choose to stay with us again on your next visit to the city.
4 out of 5
by A verified traveler

Executive Room Options

Posted Nov 7, 2016 on Hotels
Well worth taking advantage of the executive room lounge option - able to unwind from 6:00am-8:30pm. Food, beverages and view made the stay. Also lounge staff were very accommodating. Only negative was that the hot spring is only open mornings from 7am-9am...
Comment from Hotel Management
Nov 18, 2016 by General Manager, Hotel Management
Thank you for sharing your experience at Hilton fukuoka Sea fawk. I am happy to learn that you enjoyed your recent stay and have taken note of the comment in reference to our Executive Lounge quality, which will assist in our continuous effort to improve our services and products. We apologize for any inconveniences caused during your stay, and have taken up your comments with relevant departments to consider ways for improvement in our facilities and services in the future. We hope you will reconsider us for your next stay, and wish you a good day ahead.
4 out of 5
Recommended
for Everyone
by A verified traveler from Taipei

Seafront view walking distance to Fukuoka Tower

Posted Oct 10, 2016
Location: Location is not the most convenient by subway but there are many buses. Next to the beach with nice walk to Fukuoka Tower that is worth a visit.
Good size room for Japan, lots of space in room and lobby.
Comment from Hotel Management
Oct 25, 2016 by HIlton Fukuoka Sea Hawk, Hotel Management
Thank you for your comments regarding your stay in the Hilton Fukuoka Sea Hawk. I noted your comment about the distance to the Tenjin area. Our location; right next to the Momochihama beaches and parks, provides an ideal location to enjoy the great outdoor environments as well as the city night life of Tenjin. We also enjoy direct expressway access to the Airport and Hakata station, making access to and from the hotel quick and efficient. I am sorry that on this particular occasion you felt that the location was not ideal, but hope that for future visits, you will think about the wonderful views and ease of access when considering where you will stay. We look forward to welcoming you back to the Hilton Fukuoka Sea Hawk.
3 out of 5
by A verified traveler

Posted Sep 19, 2016 on Hotels
Outside Pool is (only open in midsummer) now closed ; inside pool is only accessible by paying daily SPA fee
Comment from Hotel Management
Sep 30, 2016 by General Manager, Hotel Management
Thank you very much for choosing to stay with us in Hilton Fukuoka Sea Hawk. We apologize for the lack of explanation from our end, and thank you once again for your informative comments as they help us to identify our problems and find ways to improve upon them. We hope you will once again consider us for your next stay, and look forward to an opportunity to welcome you back in the near future.
4 out of 5
by A verified traveler from Germany

Great hotel, excellent service, not much to see

Posted Sep 3, 2016 on Hotels
stayed for half a week in August. Pool was disappointingly small, not much to do nearby the hotel. Its a bit far from downtown and without any shuttle service. Got free wifi even if it wasn't included in the booking. overall very satisfied though. Wish they had a free shuttle bus every day at fixed hours to downtown or the airport. If you have an event at the Dome this is probably a great choice.
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Thank you for your comments regarding your stay at the Hilton Fukuoka Sea Hawk Hotel. This feedback is very valuable to us, as we all strive to exceed our guest’s expectations and to ensure that we create life time memories for our valued guests. We look forward to welcoming you back to the Hilton Fukuoka Sea Hawk.
4 out of 5
by Wesley

This traveler left a rating score only Posted Aug 26, 2016 on Hotels