Ratings based on 379 Verified Reviews

3.7 out of 5
85% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to JR Hakata station

Posted May 31, 2017
Hotel is close to JR and subway station. Room is small and breakfast is average but pretty good value for money overall esp for single room.
Comment from Hotel Management
Jun 2, 2017 by Rooms Department Section Manager Shinjiro Hanaoka, Hotel Management
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we appreciate for your gracious post. We’ll make our best effort that the guests can spend the time comfortably. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy access to the main train station and taxis

Posted May 17, 2017
Pros: Very good
Cons: Nothing
Location: Easy for station
Easy access to train station and taxi rank Many restaurants nearby
Comment from Hotel Management
May 18, 2017 by Rooms Department Section Manager Shinjiro Hanaoka, Hotel Management
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we appreciate for your gracious post. We’ll make our best effort that the guests can spend the time comfortably. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
4 out of 5
Recommended
for Everyone
by A verified traveler from mi

Nice and close to everything

Posted May 13, 2017
Close to everything and easy to get around ...easy access to all kinds of food and dinning shopping and the train is rift outside the door
Comment from Hotel Management
May 13, 2017 by Rooms Department Section Manager , Hotel Management
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we appreciate for your gracious post. We’ll make our best effort that the guests can spend the time comfortably. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
4 out of 5
Recommended
for Everyone
by A verified traveler from Kobe, Japan

Convenient Hotel

Posted May 8, 2017
Pros: Starbucks and a convenience store on the ground floor.
Cons: My only complaint is there are no ice machines.
Nice place right next to Hakata Station. I would stay there again.
Comment from Hotel Management
May 9, 2017 by Rooms Department Section Manager Shinjiro Hanaoka, Hotel Management
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we appreciate for your gracious post. However, we apologize for all the trouble we have caused. We’ll find the solution to satisfy our guests. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Great location, great service!

Posted May 4, 2017
Awesome experience in Fukuoka. Everything you need is provided.
Comment from Hotel Management
May 6, 2017 by Rooms Department Section Manager Shinjiro Hanaoka, Hotel Management
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we are glad for your compliment. It makes us motivated. We’ll make our best effort that the guests can spend the time comfortably. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Great location, comfy beds- good value

Posted Mar 29, 2017
Pros: Location, beds.
Location: Canal city with many noodle vendors
Wonderful location right next to train station, incredibly comfortable beds, clean room, helpful staff.
Comment from Hotel Management
Mar 31, 2017 by Rooms Department Section Manager Shinjiro Hanaoka, Hotel Management
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we appreciate for your gracious post. We’ll make our best effort that the guests can spend the time comfortably. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
5 out of 5
by Marut

Posted Mar 18, 2017 on Hotels
Comment from Hotel Management
Mar 20, 2017
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we appreciate for your gracious post. We’ll make our best effort that the guests can spend the time comfortably. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2017
mattress us too hard, very good location, right next to the Hakata station, very convenient specially when you need to catch train in early morning.
Comment from Hotel Management
Mar 17, 2017 by Rooms Department Section Manager Shinjiro Hanaoka, Hotel Management
Thank you for staying at the Hotel CENTRAZA HAKATA. Also, we appreciate for your gracious post. We’ll make our best effort that the guests can spend the time comfortably. We look forward to your next visit. Sincerely, Hotel CENTRAZA HAKATA Rooms Department Section Manager Shinjiro Hanaoka
5 out of 5
by A verified traveler

Posted Feb 23, 2017 on Hotels
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Dear guest Thank you for staying at Hotel Centraza Hakata. I have you stay comfortably and feel it to be very glad We look forward to being able to meet a visitor on the next time. Hotel Centraza Hakata Section manager
1 out of 5
by A verified traveler

Posted Feb 21, 2017 on Hotels
I made a reservation for a non smoking room, but I was assigned for a smoking room. I complained, they found a room. If I didn't complain? They forced me to stay in a smoking room..... bad services. Dirty room. I wouldn't stay this hotel.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Dear guest Thank you for staying at Hotel Centraza Hakata. I 'm sorry that inconvenience troubles it. We reflect enough and try for service improvement. We look forward to being able to meet a visitor on the next time. Hotel Centraza Hakata Section manager