Ratings based on 1,076 Verified Reviews

4.3 out of 5
66% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from Singapore

Near shopping area. Various restaurants.

Posted Jun 20, 2018
Pros: Good location. Comfortable room.
Generally good and comfortable place. The staff at front desk is good except for one female staff who was not too friendly when asked for help. But the guest relations staff are fantastic. Hotel is near various types of restaurants and eateries as well as shopping belt. Only thing I didn't like is the strong cigarette smell in the room despite me asking for a non-smoking room.
5 out of 5
Recommended
for Everyone
by A verified traveler from losangeles

Posted Jun 19, 2018
always nice and kind .. specially front staff manager and staff was too nice
5 out of 5
by A verified traveler

Nice hotel

Posted Jun 17, 2018
Staff are very kind and professional. You will get an amazing experience from this hotel!
5 out of 5
by A verified traveler from Singapore

Posted Jun 13, 2018
Nice hotel with a history, slightly aged but well kept and exudes an old school charm. Great staff service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Spacious Room in Japan standard

Posted Apr 17, 2018
Although this hotel isn't in the busiest area, it is still in walking distance to the main train station and shopping mall (around 10 mins walk). The hotel is easily accessible by bus. The airport bus station is right outside the hotel. Our room has 2 single beds and 1 sofa bed, it has plenty of space for our suitcases.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Standard Hotel, Nice Staff, Spacious Room

Posted Apr 9, 2018
Location: the hotel is not in the Tenjin area or Nakasu where the shopping and restaurants located. It is about 10 mins driving to the Tenjin area. Convenient Store and Restaurants: there are LAWSON and 7-11 across the stree. Some small local restaurant near the hotel and at the basement. Carpark: as we are driving, the hotel has a carpark at JPY1,500 overnight. Inform the staff when you check-in and the staff will give you a parking voucher. You just need to settle the payment when you check out. Staff: friendly staff and good service at typical classical hotel style rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel near downtown

Posted Mar 25, 2018
Excellent quality hotel. Friendly, helpful staff. Could not ask for a better stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from la california

Good,

Posted Mar 20, 2018
Pros: location and staff 's kindness
Cons: internet,, kind of slow.
Location: very good ,,quiet and safety.
very nice and kind. well food is nice and staff is very kind.
5 out of 5
by A verified traveler

Would love to stay again!

Posted Mar 20, 2018 on Hotels
It is in the heart of the city! Between Hakata with Tenjin staion! Close from the station :) Clean and nice xx
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

Nice hotel

Posted Mar 16, 2018
Great hotel with courteous staffs, clean/ spacious room and convenient location.