Ratings based on 50 Verified Reviews

3.8 out of 5
92% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Good place

Posted Jun 22, 2015
I would recommend the hotel to anyone staying in Fulda. It was very clean and the staff were friendly. The only complaint is that the room decor was very outdated...but clean!
5 out of 5
by Janelle S from Minneapolis

Great Service - welcoming hotel

Posted Oct 15, 2013 on Hotels
Hotel Lenz was a nice place. Nothing terribly fancy and not brand new, but the staff was helpful and made me feel very welcome. It is in good condition and clean, easy to get to. The breakfast was outstanding.
3 out of 5
by Morten

This traveler left a rating score only Posted Jul 21, 2013 on Hotels
2 out of 5
by A verified traveler from France

Hotel Lenz - convenience but little else

Posted Mar 28, 2011 on Hotels
The hotel was an odd mix of decors in varying degrees of shabbiness, with a pool table just inside the entrance - we immediately felt we'd made a mistake booking a night here. The night desk clerk tried to be helpful when we were unhappy with our "double" room (in fact two twin beds) but he wasn't able to give us a proper double and was not sure how to push the beds together. The furniture in the room looked like it came from an unfortunate beach house somewhere damp and cold. Mattress(es) uncomfortable, water pressure not much more than a trickle. The morning desk clerk phoned at 10:30 AM demanding to know "when will you be leaving?" (a card in the room gave the checkout time as noon). When I protested, she said the card was wrong, and besides sometimes guests show up early. Fine, but that is not our problem, and we didn't check in until 10 PM so don't give us the bum's rush now that you've taken our money. This place does not deserve 3 stars - we'd stayed at a 3 star Holiday Inn in Leipzig the night before that was decent decor, class and consideration all the way, and would expect something similar for 3 stars.
5 out of 5
by Martin

einfach immer wieder genial

Posted Aug 9, 2017 on Hotels
Regionale faire Lebensmittel. Für so ein Frühstück muss man weit reisen. Weiter so,
Comment from Hotel Management
Aug 12, 2017
Herzlichen Dank für Ihre gute Bewertung. Mit freundlichen Grüßen Veronika Lenz
4 out of 5
by A verified traveler

Posted Aug 8, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017
Herzlichen Dank für Ihre Bewertung. Mit freundlichen Grüßen Veronika Lenz
4 out of 5
by A verified traveler

Pit stop

Posted Jul 7, 2017 on Hotels
Greit hotell. Vi brukte det som pit stop på vei nedover i Tyskland.
Comment from Hotel Management
Aug 12, 2017
Dear guest, thank you for your review. best regards Veronika Lenz
4 out of 5
by A verified traveler

Schöner Aufenthalt

Posted Jun 28, 2017 on Hotels
Super Service, sehr freundliches Personal, sehr gutes Frühstücksangebot
Comment from Hotel Management
Jul 3, 2017
Herzlichen Dank für Ihre Bewertung. Wir freuen uns das Sie sich bei uns Wohl gefühlt haben.
3 out of 5
by Hotell Lenz from Fulda

Posted May 21, 2017 on Hotels
Grei overnatting på vei til ItaliaHote
Comment from Hotel Management
Jul 3, 2017
Herzlichen Dank für Ihre Bewertung.
4 out of 5
by Kirsten

Billigt værelse, god aftensmad + fin morgenmad

Posted Apr 18, 2017 on Hotels
Vi skulle blot bruge hotellet til en overnatning på vej til Italien. Fik et bedre værelse på hotellets egen foranledning, da man ikke havde så mange gæster og så kunne vi nyde godt af det.