Ratings based on 331 Verified Reviews

2.5 out of 5
39% of guests recommend
2.6 Room cleanliness
3.0 Service & staff
2.5 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Florida

Stay Away

Posted Apr 29, 2017
Pros: Cheap
Cons: Rooms, beds, carpets
Person in room next door had to go to doctor because of bed bug bites. Carpets very dirty. Old mattresses. Walls are so thin you can hear every word / action from the people next door. When asked if they had a gym / work out room, manager said, yes, there is a sidewalk on the street and you can run up and down the street. I am not making that up.
2 out of 5
by A verified traveler from NY.

Shabby

Posted Apr 8, 2017
This hotel is in major need of upgrades...especially mattresses!...also had very bad musty smell,& just overall not pleasant... :( Disappointed
Comment from Hotel Management
May 21, 2017 by Hotel Management , Hotel Management
We have recently renovated our rooms. We have redone the floors and replaced all our king mattres. We are still hard had work with more renovations and upgrades to come. We hope you will choose to stay with us again and check out all that we have done.
2 out of 5
by A verified traveler from Long Island Ny

Terrible

Posted Apr 1, 2017
You smell curry throughout the whole hotel the food menus are filthy and the "breakfast" is awful
Comment from Hotel Management
May 21, 2017 by Hotel Management, Hotel Management
Thank you for your feedback. We apologize for the inconviences you incountered and we will be working hard to hopefully fix them
1 out of 5
by A verified traveler

Posted Mar 25, 2017
Noisy room with musty smell. Could hear people talking in rooms next to us. Also, when someone in another room used the water in the bathroom you could hear it very clearly.
Comment from Hotel Management
Mar 27, 2017 by Red Roof Inn Team, Hotel Management
We're sorry you did not enjoy your stay with us. We are currently renovating our property. We are removing the old outdated carpets and replacing with hardwood floors and will soon be replacing the furniture in the rooms as well hopefully this will help with that musty smell.
3 out of 5
by Charles

A good hotel for a small budget.

Posted Mar 13, 2017 on Hotels
Room was nicely appointed, but the heater could not get the room warm.
Comment from Hotel Management
Mar 27, 2017
Thank you for bringing the heater issues to our attention. We will look into the matter as soon as possible so this won't be an issue for u or any of our guest in the future.
1 out of 5
by isabel

Posted Feb 27, 2017 on Hotels
Good morning I stood at the red roof inn located at 930 S 1st St Fulton NY 13069. It was a huge disappointment. The managers were so unprofessional. They would each take turns looking thru a crack in the office door located in back of the front desk. Not asking if we needed help because a worker was on the phone for a while with a customer booking a room. Then when we were in our room the heat didn’t work. There were blood stains on the sheets. No security on any of the doors leading to the lake in the back or the parking lot. So drug addicts were able to come and go as they please. It was extremely noisy. And people were partying in the hallways at all hours of the night. The food was hard as a rock during the “free” breakfast. I would definitely say this particular location needs to be looked at and worked on asap for the safety of anyone that stays there. I paid $135.00 and was highly disgusted by the service and hotels up keeping which was horrible. If someone can please look into this. Thank you.
Comment from Hotel Management
Mar 1, 2017 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the Red Roof Inn Fulton NY. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Management

Posted Feb 21, 2017
Pros: I liked the view and cleanliness
Cons: Some hallways have a musty smell, but I think some others who reviewed are just too picky. The price is very good for what you get. Overall pleasing.
Location: Lots to do and close proximity
The front desk is your initial experience and I found them to very helpful and caring of you having a nice stay.
Comment from Hotel Management
Mar 1, 2017 by Fulton Red Roof Management , Hotel Management
We're glad you enjoyed your stay and we will do our best to take care of the hallway smell. We hope you choose to stay with us again in the future
1 out of 5
by A verified traveler

Not A Good Place To Stay

Posted Jan 10, 2017
I had to stay here for work and the place is generally run down. It has a restaurant but the food is not good. Overall, it is not a place I would recommend.
Comment from Hotel Management
Mar 1, 2017 by Redroof Fulton , Hotel Management
We are sorry your experience was not a plesant one. We are currently working hard to fix things up. Right now new hardwood floors are being done in every room and we working on more improvements as well. We hope you will give us time to finish and then come back and give us another chance to provide you with a great stay. Thank You
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel with view of the Tver from one side.

Posted Dec 25, 2016
Only stayed one night but it was nice. Quiet room clean good location
Comment from Hotel Management
Feb 15, 2017 by jASU PARMAR - MANAGER, Hotel Management
Thank you for staying at our hotel. We are very happy that you enjoyed staying with us. We are working hard to remodel our hotel and very soon remodeling will be complete.and our guest will enjoy more, Thank you again for your good review.
1 out of 5
by A verified traveler

Great location No hot water

Posted Dec 21, 2016
The halls were freezing as was the breakfast room. Barely lukewarm shower. The heater in the room worked good. The microwave and fridge worked good. The carpet in the room and hallways were very stained and old. Halls were dimly lit and very cold. The lock to the exterior did not work. Furniture was old and worn. Bed was ok and no bugs. Breakfast was the minimal. Like cardboard. They did keep the snow scooped mostly. TV was a small flatsceen that worked fine. While we sat shivering in the breakfast room we could hear the staff arguing loudly. When we went to checkout there was noone around.
Comment from Hotel Management
Feb 15, 2017 by JASU PARMAR - MANAGER, Hotel Management
we apologize for bad experience you encounter while you were staying here. We are working hard to remodel our property. We are very sorry tor the problems you encountered. we are sure after remodeling you will be very happy..