Ratings based on 106 Verified Reviews

3.4 out of 5
62% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Huntsville, AL

Don't stay here!

Posted Oct 28, 2017
Pros: Location
Cons: Pretty much everything
Location: Many restaurants close by as well as discount shopping center. Convenient to Interstate.
Went from bad to worse. Started with request for early check in at 1:30pm. Front desk clerk looked at me like I was asking her for the moon! Told me check in was at 3pm and no rooms would be ready until then. Seriously??? They all magically get cleaned at exactly the same time?? The entire property was in a state of disrepair starting with the front door frame. It was broken and falling apart. Chairs in the lobby were tattered and worn. Walls and baseboards dirty and marred. Garbage in the room trash cans not emptied. Black curly hairs on bathroom floor. Carpet musty and sticky. Room smelled of cigarette smoke (and I am a smoker but don't want in my living space). It's not a value if the place is a dump.
1 out of 5
by A verified traveler from Huntsville Alabama

Bad Choice!

Posted Oct 23, 2017
Front desk staff less than professional and not very customer service oriented. We arrived an 1 1/2 before posted check in time due to flight schedule and asked if a room was available. Parking lot was empty. Desk clerk unapologetically and almost defensive in posture said no, check in time is 3pm and housekeeping staff is still out. Didn't bother to even check. We sat in the parking lot. Had I not already paid, would have gone elsewhere. Walls, windows and baseboards dirty. Lobby furniture upholstery worn thru. Main entry door frame was broken and coming apart. There was black curly hair on our bathroom floor. Remote for TV did not work anything except volume Entire property in disrepair and in need of a good deep cleaning! Good thing, (if you can call it that) is the price. We didn't waste too much money.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charleston, WV

Easy to find. Very friendly staff. Close to I-65.

Posted Oct 17, 2017
Pros: Clean, comfortable and close to interstate.
The hotel has been remodeled and it is very clean and up to date. The staff was very friendly and let us check in about an hour early. This particular hotel is really close to the interstate and to several restaurants. We had a good experience all around.
3 out of 5
Recommended
for Everyone
by A verified traveler from owensboro ky

Posted Oct 17, 2017
Floors were dirty (coins and a dirty q-tip on floor when we arrived) and only the tops of furniture was dusted. Also, a very strong perfumy scent was throughout the room. We even opened the window as much as possible to air it out the pillows and bed were very comfortable, and we only needed one night stay so we were fine.
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, AL

Pleased

Posted Oct 2, 2017
Pros: No smoke residue and comfortable bed.
Cons: More of a night light in the front hallway and bathroom.
Location: There is shopping across the street. Target, Ross, JCPenney, Shoe Dept., Claires, & Etc. Many restaurants as well.
The room was clean and the bed was comfortable. I was very happy to find there was no residue of smoke in the hotel. I'm not sure if they do or do not allow smoking in the hotel, but if they do, I was not noticeable, which is a big plus for me. The toilet was a bit lower than most are usually, which was a little strange to me. The morning receptionist stated that they are about to remodel the hotel, so it would probably not look the same, if I were to return for another stay.
3 out of 5
by A verified traveler

Did the Job

Posted Aug 30, 2017
Hotel staff were warm and friendly but my room seemed damp and had an unpleasant odor. The bed sheets didn't smell fresh either.
Comment from Hotel Management
Sep 4, 2017 by gailanah, Hotel Management
Thanks for your review and we will work on the unpleasant order.
4 out of 5
by Mark

A fine overnight stop.

Posted Aug 23, 2017 on Hotels
Exactly fit our needs for the night
Comment from Hotel Management
Sep 4, 2017
Thank you for staying with us and please visit us again
4 out of 5
Recommended
for Everyone
by A verified traveler from Alabama

Posted Aug 23, 2017
Hotel was clean. Room was comfortable. Breakfast items should be monitored closer.
Comment from Hotel Management
Sep 4, 2017 by gailanah, Hotel Management
Thanks for staying and please come back again.
1 out of 5
by Ralph

Horrible

Posted Aug 20, 2017 on Hotels
My room smelled of cigarette smoke. Stayed in a two bed room, asked for extra pillows seeing how each bed only had 3 but the clerk stated they didn’t have any. Woke up in the night to use the bathroom only to discover there were roaches. Killed a total of 5 throughout the night. Next morning alerted the front desk and they just said “ok, I’ll let the cleaning lady know” almost as if they already knew they had a roach problem. Wasn’t offered an apology....would never stay there again and wouldn’t not recommend anyone else stay there either.
Comment from Hotel Management
Sep 4, 2017
Would like to tell you how sorry we are your stay was not its best. Sorry your needs we not meets.
3 out of 5
by A verified traveler

OK for Low End Budget

Posted Aug 17, 2017 on Hotels
The room was not in good shape. The room had a musty smell, and the bathtub really needed to be cleaned up. From the outside it looked in good shape, breakfast was fine. But the rooms need more attention.
Comment from Hotel Management
Sep 4, 2017
Sorry we were not at our best and will work on the short comings.